Hotel Receptionist

Receptionist

**The exciting opportunity**

We are delighted to announce that the Claymore Hotel, part of the Coast and Country Hotel Collection is currently looking for exceptional people to join our team.

As a Receptionist you will be responsible for maximising room revenues in line with the Company’s standards, providing efficient and courteous service, to ensure total guest satisfaction.

**What we are looking for?**

Duties will include:

- Deal with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures.
- Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.

Must be able to work unsupervised and use own initiative to get task completed.
- Professionally and competently operates the telephone system in line with both operating and Company Standards.
- Understanding the business and keeping up to date with hotel’s sales selling strategy and letting policy and promotions.

**What do we offer?**
- National Minimum Wage or National Living Wage
- Excellent training and development opportunities
- 28 days holiday including bank holidays per annum.
- Stakeholder Pension entitlement
- Discounted hotel room rates for you and your friends and family across all Bespoke Hotels in the UK
- Food and Beverage discounts at all of our hotels

**More about us**:
The Management Hotel company was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

**Job Types**: Part-time, Permanent
Part-time hours: 32 per week

**Salary**: £10.42 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person