Counter Assistant

**Job Title **Counter Assistant - Saturdays Only

**Hours **Part Time - Saturdays 8am to 12 noon

**Location **Grainshore Rd, Grainshore Dr, Kirkwall KW15 1FL

**Salary** Dependent on age and experience

**JOB** **OVERVIEW**

We are currently seeking a Counter Assistant to assist with the team on busy Saturdays. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor.

**KEY** **RESPONSIBILITIES**
- Provide excellent customer service.
- Communicate effectively with customers.
- Provide a welcoming and friendly environment for customers.
- Resolve customer queries and complaints in a timely and appropriate manner.
- Provide support for other trade counters as required.
- Assist with showroom security.
- Display product ranges and equipment.
- Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.
- Work on electronic point of sale system.
- Replenish showroom shelves, and retain high shop-keeping standards.

**SKILLS & EXPERIENCE**
- Previous customer service experience is beneficial.
- Good numeracy and literacy skills.
- The ability to negotiate with customers.
- Capable of working on their own and make successful decisions contributing to a sale.
- Must be over 16 years of age.

**Benefits**
- Employee discount
- Staff uniforms
- Cycle to work Scheme
- Death in Service Scheme

**Job Type**: Part-time

Schedule:

- Weekends only

Work Location: In person