Work Planner

1 week ago


Middlesbrough, United Kingdom Thirteen Full time

**Join Our Dynamic Team as a Work Planner at Thirteen Group**

**Role Overview**:
**Thirteen Group** has an exciting opportunity to be part of a twelve-month Innovation Pilot Project as a No Access Compliance Planner.

Working with the Innovation Manager, as part of the Planning Team, the project will be testing new ways of working, using historical access data, to reduce no access for customers who have been difficult to engage in the past. The project will be flexible and will develop as we learn.

If you are determined, like solving problems and are happy to engage directly with customers over the phone, this would be a great role for you. This will be an opportunity to be part of an important research project that will help shape how the organisation approaches access.

**Thirteen Benefits**:

- Salary - £28,070 per annum
- Pension up to 10% employer contributions.
- Tusker Salary Sacrifice Electric Vehicle Lease Scheme
- T’dar our Discount and Reward platform giving you huge savings on everyday brands.
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Buy/Sell Annual Leave

**Key Responsibilities**:

- Schedule and plan work for trade operatives.
- Make best use of resources and maximise productivity and performance.
- Assist in reviewing/developing new operational procedures that will enhance our customers’ experience with the services offered and delivered.

**About You**:

- Confident using various IT systems.
- Great customer service and a positive attitude
- Proven ability to analyse and solve problems.
- Ability to multitask and adapt priorities throughout the day.
- You should be comfortable with change and happy to work with different systems and data sets.

**Why Thirteen Group?**

We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.

**Interested?**

For more details, please refer to the attached documents.

NO RECRUITMENT AGENCIES, please.

To find out more about the role, we would encourage you to contact Michelle Dawson, Innovation Manager on 07891776948 for an informal chat.

**Are You Ready for a Rewarding Challenge?**

Join us at Thirteen Group and be a part of our vision to improve lives every day. **APPLY NOW** and start your journey towards making a meaningful impact in our community


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