Student Experience Team Member

5 months ago


Sheffield, United Kingdom Unite Students Full time

**Customer Experience Team Member**

**Location**:Sheffield

**Salary**:£21,786 - £23,100 + bonus + benefits (depending on experience)

**Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis.

**The role**

Come to Unite Students and flourish in a friendly, inspiring team Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the CustomerExperience Team Member role will be extremely varied. Expect no two days to be the same

**What you'll be doing as a Customer Experience Team Member**:

- Providing a welcoming front of house reception service
- Conducting flat viewings, inspections, and leading sales conversations
- Planning and running events for our students

**What we're looking for**:

- A caring, warm person with a positive attitude
- An excellent communicator; as a Customer Experience Team Member you'll be happy to chat to our students and answer their questions
- You'll also have great time management and organisational skills

**What you'll get in return**:

- An annual bonus so you can share in the company's success
- 5 weekspaid holiday per year, plus bank holidays
- Pension scheme - based on how much you save, we'll contribute 1% more
- Shared Parental Leave - 18 weeks full pay
- We've earned a Gold award for Investors in People, so you'll be working for an employer who really cares about you and your career
- Other benefits include, ShareSave, Bike to Work, Charity Match, amazing discounts and more

**About Unite Students**:
Founded in 1991, Unite Students is a FTSE 100business and the UK's leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

**Instinctive inclusion.** We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.

**People make Unite Students.**Employees, students, neighbours all contribute to building environments where we can all thrive.

**Room for Everyone**

We're proud to be an employer that **embraces individuality**, and we're passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a **home for success**, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what's right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.



  • Sheffield, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Sheffield **Salary**:£8714.40 - £9,240 + bonus + benefits (depending on experience) **Hours**:15 hours per week. Customer Experience Team Members work 2days out of 7, between the hours of 7am and 10pm. Weekends only. **The role** Come to Unite Students and flourish in a friendly, inspiring team! Be...


  • Sheffield, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Sheffield **Salary**:£9,586 - £10,164 + bonus + benefits (depending on experience) **Hours**:15 hours per week. Customer Experience Team Members work 2days out of 7, between the hours of 7am and 10pm. Weekends only. **The role** Come to Unite Students and flourish in a friendly, inspiring team! Be...


  • Sheffield, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Salary**:£14,379 - £15,246 + bonus + benefits (depending on experience) **Hours**:22.5 hours per week. Customer Experience Team Members work 3 days out of 7, between the hours of 7am and 10pm. Weekends required. **The role** Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being...


  • Sheffield, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Sheffield **Salary**:£23,965 - £25,410 + bonus + benefits (depending on experience) **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **Fixed Term contract for 6 Months.** **The role** Come...


  • Sheffield, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Sheffield **Salary**:£8,714.40 - £9,240 + bonus + benefits (depending on experience) **Hours**:15 hours weekend only. Customer Experience Team Members work 2days out of 7,between the hours of 7am and 10pm. Weekends only. **The role** Come to Unite Students and flourish in a friendly, inspiring team! Be...


  • Sheffield, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Sheffield **Salary**:£23,965 - £25,410 + bonus + benefits (depending on experience) **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and flourish in a...


  • Sheffield, United Kingdom Unite Students Full time

    **Student Experience Team Leader** **Location**:Sheffield **Salary**:£26,136 - £29,403 + bonus + benefits (depending on experience) **Hours**:37.5 hours per week. Student Experience Team Leaders work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. Do you have a passion for delivering exceptional customer...


  • Sheffield, United Kingdom Unite Students Full time

    **Safety Team Member (Nights)** **Location**:Sheffield **Hours and Rota**:38.25 hours per week. Safety Team Members work 4/5 night shifts out of 7 between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply. **Salary**:£26,789.40 - £28,415.70 + bonus + benefits (depending on experience) **The role** Join uS and be part of our...


  • Sheffield, United Kingdom Student Roost Full time

    **Job title:...


  • Sheffield, Sheffield, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a Customer Experience Team Member, you will be the first point of contact for our students and will be responsible for providing a welcoming and helpful service.Key ResponsibilitiesProviding a front of house reception service to our studentsConducting flat...


  • Sheffield, Sheffield, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our front of house team, you will be responsible for providing a welcoming and supportive environment for our students.Key ResponsibilitiesProviding a high level of customer service to students and visitorsConducting flat viewings and...


  • Sheffield, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................


  • Sheffield, United Kingdom Unite Students Full time

    The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the CustomerExperience Team...


  • Sheffield, Sheffield, United Kingdom Randstad Student Support Full time

    We are looking for a highly skilled and motivated individual to fill the role of Tutor for Students with Learning Difficulties at Randstad Student Support. The successful candidate will be responsible for providing one-to-one support to students who require additional help with their study skills.About the Role:We offer a competitive salary of £25,000 per...

  • Night Owl

    6 months ago


    Sheffield, United Kingdom Student Roost Full time

    **Roaming Night Owl...


  • Sheffield, Sheffield, United Kingdom iQ Student Accommodation Full time

    Assistant Manager RoleWe are seeking an Assistant Manager to join our Operations Team at iQ Student Accommodation. As a key member of the team, you will assist our Operations Manager in the day-to-day running of our sites.About YouYou will have an outgoing and friendly nature, with a passion for delivering exceptional customer service.You will be a team...


  • Sheffield, Sheffield, United Kingdom iQ Student Accommodation Full time

    Student Accommodation Operations AssistantAt iQ Student Accommodation, we're looking for a skilled Student Accommodation Operations Assistant to join our Operations Team. As part of our team, you'll assist our Operations Manager in the running of our sites, ensuring a positive and memorable experience for residents.Key Responsibilities:Support the creation...


  • Sheffield, United Kingdom University of Sheffield Full time

    Are you interested in working for a world top 100 University? We have an exciting opportunity in the School of East Asian Studies for someone looking to use their skills in customer service to make an impact on and enhance the student experience. As a Student Experience Assistant, you will be a key team player in the energetic School of East Asian...


  • Sheffield, United Kingdom Study Group Full time

    **Contract type**: Full Time (37.5 hours) - Permanent **Location**: Sheffield, Sheffield International Study Centre **Salary**: up to £ 27264.18 per annum Within this role you will ensure that Study Group and the College are fully compliant with its obligations as a Safer Recruitment Organisation. Maintaining the Study Group HR system whilst ensuring...


  • Sheffield, United Kingdom University of Sheffield Full time

    As Student Experience Officer, you will co-ordinate all aspects of student engagement within the Department at both undergraduate and postgraduate level. This will include managing the student welfare support function and coordinating initiatives and mechanisms aimed at enhancing the student voice. You will be educated to degree level standard (or possess...