Ward Hostess/host

**Base Location**: University Hospital of North Tees

**Job Title**: Ward Hostess/Host

**Grade**: A

**Hours**: part time hours available - TBC

**Contract Type**: Permanent

**Disclosure Check**: Enhanced

The applicant will be required to assist in the provision of a comprehensive and cost-effective catering service that meets the needs of patients, staff and visitors and fulfills the objectives of the Trust. This is a demanding post, but a rewarding one.

Collation of patient menu information, Responsible for preparation, plating and presentation of patient meals at ward level &Provide a beverage and snack round.

NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.

Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.

We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.

Job Details

**Job Title**: Ward Hostess/Host

**Job Grade**: Grade A - pro rata to hours worked

**Department**: Catering Service

**Directorate/Division**: NT & H Solutions - Support Service

**Location**: University Hospital of North Tees/University Hospital of Hartlepool

**CRB Disclosure Level**: Standard

To assist in the provision of a comprehensive and cost-effective catering service that meets the needs of staff and visitors and fulfils the objectives of the Trust. You will be expected to work as part of the catering team working in any retail area within the catering department
- Collation of patient menu information
- Responsible for preparation, plating and presentation of patient meals at ward level
- Basic preparation of ingredients, salads, sandwiches, hot snacks, gravies, custard in a food safe manner
- Ward based processing of patient crockery, cutlery and food service utensils through mechanised dish wash machine
- Reconciling patient meal deliveries against meals ordered and inform the catering help desk of any shortages/inaccuracies
- Ensuring economical use of food/ingredients and minimisation of waste
- Meeting food service time-scale
- Maintaining high standards of cleanliness in designated work areas within documented cleaning schedules, as well as ad hoc cleaning duties
- Ensure high standards of food safety and Hazard Analysis Critical Control Point (H.A.C.C.P) are achieved and maintained
- To work safely in accordance with Trust Health & Safety Policies
- Ensure accurate and complete records of core food temperatures, refrigerator temperatures and cleaning schedules are kept
- Competent in the completion of basic departmental forms and other relevant Trust documents
- Work towards the objectives agreed in the Annual Personal Development Review process
- Contribute to service improvement by evaluating own work and that of the team and making changes where appropriate
- Demonstrate commitment to Improving Working Lives principles and flexible work patterns, to meet the needs of the service and staff
- Tackle discrimination and harassment, and promote zero tolerance on violence against staff
- Competent in understanding and working within the remit of the Trust’s confidentiality policy
- Take responsibility for personal development and education and maintenance of a personal development plan