Principal Instructor

1 month ago


Solihull, United Kingdom SOTI Inc. Full time

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Principal Instructor

Location: Solihull UK - Hybrid

Role Type: Full time

Who We Are

At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done.

What We’re Looking For

What’s in it for you?
- The People -_
- _Our people are our most important resource. From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.
- The Growth -_ Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big
- The Technology_ - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do-
- Extensive knowledge about the entire SOTI One Platform product portfolio, not limited to MobiControl and inclusive of other MDM / EMM platforms as applicable.-
- Exceptional presentation, communication, and interpersonal skills exhibiting a high degree of professionalism as a representative of Global Training and SOTI.- A positive attitude is required to ensure high-quality outputs, consistent delivery of commitments, and a rich learning experience for students.- Demonstrated ability to make sound decisions, remain agile and flexible, and act with good judgment when circumstances are not as expected.- Awareness of the different contractual relationships between partners and SOTI, the limitations/operational parameters governing what can be shared with each partner.- Collaborate with Global Training’s team members and take direction and guidance from the Director of the department to create training plans for global audiences.- Flexibility to travel and perform Instructor Led Training and/or ability to organize Web Based Training solutions and self-learning strategies including coordination of facilitation duties.- Oversee training and quality for locations that may not be visited in person by networking with in-region personnel.- Act as Global Training’s lead facilitator for Training initiatives ensuring world-class training deliveries, and that learner experience is never compromised.- Continual improvement process to close the loop on feedback addressing Trainer issues and negative comments.

Impact and Contribution-
- Trainers’ readiness to deliver and facilitate training to a SOTI quality standard is critical to the credibility and overall success of our products and programs. Trainer authorization is a prerequisite to authenticating a SOTI trainer.- Trainer to be certified on SOTI product certifications and other applicable certifications important to understanding MDM & EMM environments and adjacent platforms.- SOTI Certified Trainer certificate is maintained and recertified every 2 years in keeping with Global Training’s new-age training techniques and digital learning.

Collaboration & Cross Functional Teams- Acting as an SME for product knowledge intake; contributing solutions and assisting the Content Manager with deliverables and materials, aligning needs with Programs and Project training plans. Represent facilitation working with product owners/managers to deliver training for new product introductions (NPI). This also includes special events and training requests as supported by Global Training’s business model/mandate.

Experience You’ll Bring- Adult learning education background/post-secondary education equivalency- Strong interpersonal and communication skills- Exceptional presentation skills proficient in MS Office Suite- Partner relationship management- Strong knowledge and experience with MDM / EMM products and solutions- 3-5 years of related work portfolio experience

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

At SOTI, we



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