Renewals Advisor

**Responsibilities**:

- Checking all clients information and assessing risk prior to quoting with certain insurers
- Accurately calculate renewal quotations, insure all renewals are underwritten correctly and present these in writing as well as verbally.
- Ensuring that quotations are sent out accurately and promptly.
- To liaise with customers in respect of general renewal queries.
- To liaise with the Insurance Company on any issue outside of underwriting criteria’s.
- To chase the client and encourage them to renew on all allocated cases.
- To create and build relationships with existing customers & agents to promote business development.
- Regular contact with other departments such as Customer Services, Sales, Underwriting, Claims, Credit Control and Accounts. Giving the successful applicant an insight and understanding in other aspects of insurance.
- Upsell additional bolt-on products
- Investigate and monitor customers to ensure material information provided is accurate
- Sourcing payment options to accommodate individual client needs
- To support the departmental key performance indicators and renewal targets as directed by the Operations Manager
- Always comply with the requirements of the Financial Services and Markets Act 2000 and the FCA rules

Skills and Knowledge
- Insurance industry experience is preferred
- Previous Motor Trade insurance experience desirable
- Self-motivated and ability to Multi-task
- Good Communicator
- High attention to detail
- Ability to work in a fast paced environment
- Commitment, teamwork and customer-service skills are vital.

Unicom Insurance Services limited is a trading name of One Sure Insurance Limited

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Broxbourne, EN10 6NH: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)