Housing Options Assessment Officer

7 months ago


St Helens, United Kingdom St. Helens Council Full time

**Job Description**:
We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making A Difference as A Housing Solutions Assessment Officer in Housing Options and Advice Service
St Helens Borough Council are looking for an experienced and enthusiastic Housing Solutions Assessment Officer to join this busy service.
You will be the first point of contact for clients experiencing accommodation issues and you will be responsible for assessing their needs and deciding on the most appropriate course of action, including assisting people into temporary and permanent accommodation.
We are looking for an excellent communicator who has the ability to deal sensitively with customers and the ability to signpost correctly within the team.
Interested to Find Out More?
You can review our full job description details, and person specification information here.

Equality & Diversity

St Helens Borough Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.
NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.



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