Housekeeping Supervisor

Housekeeping Supervisor - Bristol (Wraxall)

32 to 37 hours (4/5 days) per week

£22,242 - £23,642 fte per annum plus an additional £5.71 per hour for weekend and bank holiday shifts.

Join our team for a rewarding career - 98% of staff agree that they are proud to work for CHSW.

Join us at Charlton Farm, part of Children's Hospice South West (CHSW). You'll oversee a small, friendly, and supportive team, maintaining high standards in a beautiful environment that cares for children and their families. To help support our work to create moments that matter.

About Us

Children’s Hospice South West, (CHSW) is a successful registered charity dedicated to the provision of hospice care for children with life limiting conditions and their families from the South West. Our work is rooted in compassion and our team is driven by a shared commitment to making the most of short and precious lives.

Where you will be working

Charlton Farm is situated in beautiful surroundings in Wraxall, at the edge of Bristol. Set in imaginative restorations of listed farm and farm buildings, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives.

The Role

Working as part of a friendly and professional team, you will oversee and undertake the delivery of a comprehensive and effective cleaning schedule at the beautiful, Charlton Farm near Bristol. This includes the cleaning of the main house and offices including preparation of children’s and family rooms and all main communal areas and bathrooms. The Housekeeping team are also responsible for overseeing the laundering of bed linen and clothes, ironing, stocking up of linen cupboards.

Responsibilities include:

- Assigning tasks to the housekeeping staff and monitoring their performance
- Housekeeping team rota management
- Inspecting the areas of housekeeping and addressing any complaints or issues
- Issuing and keeping inventories of cleaning supplies and equipment
- Informing the Operations Lead about any furniture or equipment that needs replacement or repair
- Recruiting, training, and motivating new housekeeping employees
- Producing a robust and effective cleaning schedule

As an enthusiastic and experienced housekeeping/cleaning supervisor, you have an eye for detail and take pride in delivering high standards. Excellent customer service and communication skills are essential as is the ability to adapt to the needs of the families and service. Good knowledge of health and safety in the workplace is also essential to ensure we maintain a safe and welcoming environment for families and staff. an awareness of health and safety in the workplace.

What we offer

We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

- 33 days (plus bank holidays) holiday entitlement, which increases with service
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- enhancements for working weekends and bank holidays
- personal pension scheme with 7% employer contribution
- family friendly policies, with enhanced maternity/adoption pay
- occupational health, wellbeing and counselling services and employee assistance programme
- group life insurance scheme
- training and development opportunities
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference

How to Apply

Closing Date**: TBC**

Anticipated Interviews**:TBC**

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number 1003314.