Scrum Master/agility Lead

2 months ago


Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

You are passionate around solving business problems through innovation & engineering practices. You have found the right team

You will initially work with our Intelligent Automation team with the primary goal to support the teams to deliver value through agile ways of working. Without prescribing processes, the role is focused on supporting the needs of those teams to succeed in their mission. Using your skills you will help teams focus on efficiency, predictability and delivery of customer value. You will be directly involved in their ongoing success. You are passionate about people and their development. A skilled practitioner in multiple disciplines such as Scrum and Kanban, you are able to bring a pragmatic approach to your role.

In addition to driving agility with the Intelligent Automation Center of Excellence, you will have the opportunity to contribute and lead establishing our Product Office.

You will be working in Bournemouth, in a predominantly co-located agile team responsible for all aspects of software delivery. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our stakeholders globally.

**Responsibilities**:

- Work with the delivery trains to align team with the product vision, sprint goals, and other necessary information
- Champion continuous improvement activities to reduce waste and increase productivity; coach organization to conduct continuous improvement events Understand how to use metrics and data to drive improvements, such as velocity and throughput
- An excellent stakeholder manager, influencer with great communication, facilitation and presentation skills
- Communicate organizational impediments to leadership; teach team to remove impediments
- Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
- Organize and manage communications with stakeholders and senior leaders on project execution and delivery. Develop and provide ongoing project status, summaries, scorecards

**Required qualifications, capabilities, and skills**
- Knowledge of various well-documented patterns and techniques (example: scrum, Kanban, XP, DevOps, story mapping, example mapping, transformation plans, operating models, scaled agile frameworks)
- Understanding and ability to coach/train fundamental Agile principles and techniques
- Bring ideas from professional facilitation, coaching, conflict management, mediation and so on to help the team become a high-performance team
- Able to challenge preconceived ideas in order to bring out the best results in our people
- Good skills and knowledge of lean, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

**Preferred qualifications, capabilities, and skills**
- Knowledge of Intelligent Automation Tooling extremely beneficial (i.e., Tableau, Alteryx, Python, UiPath, Pega, Signavio, etc.)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For


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