Receptionist/administrator Apprenticeship

**Apprenticeship Framework**

Customer Service Practitioner Level 2

**Job **Description**
- Answering telephones on the company switchboard
- Dealing with customers arriving to the company, making them feel welcome.
- Assisting with initial assessments and the interview process
- Creating interview/starter files
- Updating documentation
- Updating various databases
- Filing
- Archiving and dismantling files
- Undertaking post duties daily
- Assist with all administration ensuring all documentation is completed accurately and on time.
- Checking learner and employer reference numbers for starter files
- Photocopying and scanning documents
- Using tracking systems where appropriate
- Speaking directly with employers and learners
- Shredding
- Ensuring the floor is always kept tidy.
- Implement and abide by the company’s equal opportunities policy.
- Implement and abide by the company’s health and safety policy.
- McArthur Dean Training is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment.
- Any other duties as reasonably required.

**Who we are looking for**
- Excellent written and verbal communication skills
- Strong IT skills
- Able to listen to instruction and complete tasks accurately to deadlines.
- Punctual and reliable
- Being able to work as part of a team
- Being able to work using your own initiative
- Motivated and career minded with a desire to progress.
- Being able to work in a fast-paced environment
- Prioritises workload to ensure all deadlines are met

**Hours of Work**

Monday to Friday, 9am to 5pm (35 hours per week)

**Rate of Pay**

Apprenticeship Minimum Wage (£4.30 per hour)

**Job Types**: Full-time, Apprenticeship

**Salary**: £5.28 per hour

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 14/07/2023