Westcall Supervisor

Are you looking for a new and exciting challenge?

Westcall, the GP out of hours service for Berkshire West is looking for a motivated and driven individual to join our team in a Band 4 Supervisor position. The successful applicant will be based at The Old Forge in Wokingham. You will take the lead role of an out of hours referral team. Duties include operational leadership and supervision of the call handling/despatching team, training of new and existing staff, carrying out regular performance audits, annual appraisal and performance meetings, inductions for new staff, senior team meetings, pro-active work force distribution and risk reporting. The post requires exceptional team leadership skills, experience of leading a team, despatching experience and extensive knowledge of the Adastra and RIO patient management systems.

We are recruiting for part-time positions and have the following shift patterns available

Monday 6pm-10pm

Tuesday 6pm-midnight (every other week)

Midnight Tuesday to 8am Wednesday

Saturday 7am - 6pm or 12noon - 10pm alternate weeks

There is also the opportunity for overtime on other shifts and days of the week. Please be aware that all positions are during the out of hours period - evenings and weekends only. **The post holders will also be expected to work Christmas days, Boxing days and other bank holidays which are our busiest periods.**

Interview date will be 7th March 2023