Dementia Support Advisor

6 months ago

Harrogate, United Kingdom Dementia Forward Full time

**Dementia Forward**
**George Armitage House**
**Church Lane**
**Burton Leonard**
**HG3 3SD**

**Tel: 01765 601224**
**Registered Charity 1148225**

**Dementia Support Advisor Job Description**

**Job title**: Dementia Support Advisor

**1.** **Main purpose of the job**
- To provide a service for people with Dementia by providing information, advice, practical and emotional support from the point of diagnosis throughout the course of the disease.

**2*. **Position in the organisation*
- Reports to the Dementia Support Service Manager
- Liaises at all levels internally and with health and social care professionals externally, as well as other providers.

**3. Scope of the job**
- To receive referrals that come in to Dementia Forward and act on them appropriately.
- To assess client’s needs and provide a clear planned approach to the person’s support needs. This is achieved through home visits, group work and phone.
- To record and maintain client record keeping.
- To deal with requests for advice and information.
- To facilitate client and carer support through the range of available services.

**4.** **Duties and key responsibilities**
- Providing home visits to clients covering a wide geographic area. To assess support needs and to prepare individual plan of care to meet client and carer requirements.
- Draft and maintain a risk assessment for each client.
- Provide Dementia related information which will include signposting to other agencies if appropriate.
- Support for people at multi-disciplinary meetings e.g. continuing care assessments.
- Support volunteers within Dementia Forward’s services.
- Occasionally represent Dementia Forward at various events in the local area.
- Actively undertake mandatory training in the following areas: - Safeguarding,

Mental Capacity Act, Health & Safety at work, Policies and Procedures, Lone

Working, First Aid and Food Hygiene.
- Be prepared to undertake further training should it be deemed appropriate and relevant to the DSA role.
- Provide emotional support and empathy for people with dementia and their carers.
- Maintain responsibility for providing detailed information and advice regarding health and social care services and the services of other agencies in the local area.
- Maintain and update accurate and appropriate client records in line with data protection and confidentiality requirements.
- Be responsible for maintaining good communication standards and methods between clients, carers, staff and volunteers.
- Provide support at events and awareness sessions where required.
- Ensure clients at group events are enabled and engaged through meaningful communication and active participation.
- Facilitate support to people with dementia within groups and as individuals in the community, as part of a team.
- Be responsible for the reporting of risk on an on-going basis and maintaining sound health and safety practices for self, clients and colleagues.

In order to achieve the above, Dementia Support Advisors are expected to:

- Fully understand the opportunities that early diagnosis or pre-diagnosis support can present.
- Endeavour to learn and keep up dated on medical ‘jargon’ and new updates relevant to someone who has a memory problem or diagnosis.
- Maintain a good general overview of benefits and allowances e.g. Attendance

Allowance, Pension Credits, Council Tax disregard - and know where to signpost people to in order to obtain these.
- Be aware of the information that is available from other organisations, internet etc but also be willing to research where needed.

Life Advisors.
- Acknowledge the need to ‘know’ the person they are supporting as much as possible by completing client profiles that will enhance the support DF can offer.
- Obtain and maintain a good knowledge of other providers and stakeholders in the area who can provide additional support to service users.

**This job description is not exhaustive and serves only to highlight the main**

**requirements of the job content. The line manager may stipulate other**

**reasonable requirements.**

**This job description will be reviewed annually in line with annual appraisal and**

**Person Specification**

All of the following requirements are essential. Those marked with an asterisk

**Education and Qualifications Application Interview**

GCSE Mathematics Grade C or above

(or equivalent)
- *

GCSE English Language Grade C or above (or equivalent)
- *

NVQ Level 2 in Health & Social Care (or equivalent)
- *

**Skills and experience Application Interview**

An understanding of the needs of people with dementia and their carers
- *

Evidence of excellent organisational skills
- *

Good presentation and interpersonal skills
- *

Excellent communication skills both written and verbal
- *

Ability to use initiative to prioritise and demonstrate a problem solving approach
- *

Ability to make sound decisions under pressure
- *

Good time management skills
- *
- *

Experience in collabo

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