Pantry Hostess

**Bank Pantry Hostess | Host/Hostess | Spire Gatwick Park | Horley, West Sussex | Flexible working hours**

Spire Gatwick Park are looking for a Pantry Hostess to provide a quality of food and beverage service to patients and visitors at ward/daycare level working with the Support services, administration and Nursing teams.

Spire Gatwick Park Hospital offers world-class care and is part of one of the UK’s most respected private hospital groups. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments that can be personalised to your needs.

**Duties and responsibilities**:

- Responsible for taking meal orders from patients and visitors on a daily basis.
- Observe all dietary requirements as identified on nurses list and ensure patient’s menu choice is compatible
- Convey compliments and complaints relating to food and food services to the line manager
- Report to nursing staff patients who may be experiencing eating difficulties e.g. poor appetite, difficulty in swallowing or chewing
- Ensures that all crockery and cutlery is presented to the patient clean and undamaged.
- Reports all incidents of damage to stock and equipment to the line manager
- Responsible for washing, drying and putting away of returned trays, crockery, cutlery and glassware

**Who we're looking for**:

- Experience working unsupervised and on own initiative, prioritising tasks
- A positive and flexible approach to customer service
- Good communication skills
- Able to work as part of a team
- Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control, food hygiene and Health & Safety in-house.

**Working Hours**:Shifts earlies: 6.30-14.30, Lates: 11.00- 19.00 or 17.00- 21.00 over any 7 days

**Contract Type: Bank - 0 hours contract**

**Benefits**:
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
- Bank colleagues are paid weekly
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
- Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

**About Us**

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.