Beds & Luton Children’s Team Administrator
3 months ago
The role of the Beds & Luton Children’s Administrator is to provide administrative support and act as the first point of contact for all electronic communication/information/advice and signposting for the Bedfordshire & Luton Children and Young People’s Community Services and so ensure that every service user is able to speak to the right person in the right place at the right time.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding - and that’s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.
Completing other routine administration tasks such as scanning, photocopying, maintaining efficient electronic and manual filing systems, assist with the receipt and distribution of post/messages/franking (by phone/written) etc.
Recognising the extent of their competency and identifying when referral to a clinician is required in accordance with agreed processes and identifying when situations need to be dealt with urgently and action appropriately, to escalate as necessary
Completing administration tasks on SystmOne
Booking interpreters as requested by clinicians and following up bookings as required
Supporting administrative elements related to safeguarding in line with agreed standard operating procedures
Running of relevant SystmOne clinical reports and sending of SMS. To undertake, along with colleagues the completion of monitoring reports/audits on a monthly basis or as required
Recording details of all contacts with calls received using SystmOne
Support the management of S1 ledgers/spreadsheets to maximise effective time management for services
Providing a high standard of communication and customer service to callers
Handle a high volume of calls ensuring high standards are upheld at all times
Advise Team Leader of any problems and take appropriate action as required
Plan and organise straightforward activities relating to role
Produce/circulate/scan clinical and non-clinical correspondence/clinic letters, initial/discharge/EHCP reports utilising agreed templates as tasked.
To undertake and support the administrative processes associated with the booking of outpatient clinics via SystmOne across services
Undertake routine tasks as requested and support other Team members to undertake their full range of administrative activities
To monitor caseload spreadsheets, referral numbers and patterns
To prepare and organise information and accommodation for presentations and meetings
Patient and Public Engagement
To contribute to ensuring that CCS’ responsibilities to engage and consult with patients and the public are met in line with statutory requirements
Budgetary Responsibility
Orders stationery, maintains stock control
Human Resources
Maintaining own professional development and requirement to take part in appraisal and KSF process
Acting as a super user for SystmOne and for administrative processes and providing assistance and informal training to clinical staff on these processes
Demonstrating own work practices to administrative staff new to the service
To support projects relating to service redesign
To attend relevant training and development in order to further develop skills
Clinical and Practice Governance
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act
Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies
The post holder must adhere to the Trust risk assessment and risk management processes
The post holder must adhere to infection control policies and procedures
Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust
The post holder must participate in clinical and other audits as required
Provide patients and their families /carers with information on standards they should expect from the team
The post holder is required to participate in relevant emergency preparedness process for their team
To collect and provide research data as required
General
The post holder must at all times carry out his/her duties with regard to Cambridgeshire Community Services NHS Trust Equal Opportunities Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties invo
-
Beds & Luton Children’s Team Administrator
4 months ago
Bedford, United Kingdom Cambridgeshire Community Services NHS Trust Full timeThe role of the Beds & Luton Children’s Administrator is to provide administrative support and act as the first point of contact for all electronic communication/information/advice and signposting for the Bedfordshire & Luton Children and Young People’s Community Services and so ensure that every service user is able to speak to the right person in the...
-
Customer Service Team Lead
6 hours ago
Bedford, Bedford, United Kingdom Luton Bennett Full timeCustomer Service Team Leader OpportunityJoin Luton Bennett as a Customer Service Team Leader, where you will play a key role in leading a team of professionals in a fast-paced and dynamic environment. Key Responsibilities:Develop and implement effective scheduling strategies to meet customer needs.Lead a team of 8 to deliver exceptional customer service and...
-
Customer Service Team Lead
3 hours ago
Bedford, Bedford, United Kingdom Luton Bennett Full timeCustomer Service Team Leader OpportunityJoin Luton Bennett as a Customer Service Team Leader, where you will play a key role in leading a team of professionals in a fast-paced and dynamic environment. Key Responsibilities:Develop and implement effective scheduling strategies to meet customer needs.Lead a team of 8 to deliver exceptional customer service and...
-
Children’s Services Co-ordinator
3 months ago
Bedford, United Kingdom Autism Bedfordshire Full time**Children’s Services Co-Ordinator** **Location**: Countywide; Bedfordshire, administrative base at Head Office, Bedford. **Salary**: £22,300 - £27,790 **Hours**: 37.5 hours per week **Accountable to**: Board of Trustees **Line Manager**:Service Manager **Reporting staff**:Assistant Development Officers, Senior Team Leaders, Team Leaders, Support...
-
Camhs Looked After Children
3 months ago
Bedford, United Kingdom East London NHS Foundation Trust Full time1.0 WTE Band 6 LAC Practitioner in LAC CAMHS for Bedfordshire and Luton - One year maternity leave cover The LAC CAMHS team for Luton, Bedford and Central Bedfordshire is a well-established, supportive, and passionate multi-disciplinary team. We are committed to providing the very best therapeutic support and intervention to Children in Care, their carers,...
-
RE Teacher
3 weeks ago
Bedford, United Kingdom Wayman Learning Trust Full timeExciting Opportunity: RE Teacher in Luton Location: Luton, Luton, LutonPosition: RE TeacherAbout the Role Are you passionate about exploring the diverse beliefs and values that shape our world? We're excited to announce an opening for an RE Teacher at our esteemed institution in Luton. This role is perfect for someone who's not just enthusiastic about...
-
Childcare Law Specialist
3 weeks ago
Bedford, Bedford, United Kingdom Sellick Partnership Limited - Public Sector Full timeAbout the RoleSellick Partnership Limited - Public Sector is seeking a highly skilled and experienced Senior Childcare Lawyer to join our team in Luton Borough Council. As a Senior Childcare Lawyer, you will be responsible for providing expert legal advice and representation to the Council in all areas of childcare law.Key ResponsibilitiesDeliver...
-
Marketing & Communications Administrator
4 weeks ago
Bedford, United Kingdom Bedfordshire and Luton Community Foundation Full timeBedfordshire and Luton Community Foundation is a leading local grantmaker, striving to be a catalyst for positive change in the community and committed to addressing inequality. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused, and strategic approach. We are...
-
Bank Administrators
4 months ago
Bedford, United Kingdom Essex Partnership University NHS Foundation Trust Full time**School Age Immunisation Services** **Bedford, Luton and Milton Keynes Immunisation Team** **BAND 3 - Bank Administrators** We are looking for Bank administrators to support the delivery of school aged vaccination programmes within Bedfordshire, Luton and Milton Keynes. You will be required to travel to local schools and clinics when on duty. We require...
-
Arts Therapist for Looked After Children
4 months ago
Bedford, United Kingdom East London NHS Foundation Trust Full timeArts Therapist for Looked after children (Art, Drama, Music and Dance movement therapist) We are excited to be recruiting into our Band 7 Arts Therapies post in Bedfordshire and Luton CAMHS Looked After Children’s Team. Arts Therapies are a dynamic growing workforce across all of ELFT CAMHS with over 30 clinicians across all arts modalities contributing...
-
Marketing & Communications Administrator
4 weeks ago
Bedford, United Kingdom Bedfordshire and Luton Community Foundation Full timeBedfordshire and Luton Community Foundation is a leading local grantmaker, striving to be a catalyst for positive change in the community and committed to addressing inequality. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused, and strategic approach. We are...
-
Marketing & Communications Administrator
2 weeks ago
Bedford, United Kingdom Bedfordshire and Luton Community Foundation Full timeBedfordshire and Luton Community Foundation is a leading local grantmaker, striving to be a catalyst for positive change in the community and committed to addressing inequality. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused, and strategic approach. We are...
-
Marketing & Communications Administrator
4 weeks ago
Bedford, United Kingdom Bedfordshire and Luton Community Foundation Full timeBedfordshire and Luton Community Foundation is a leading local grantmaker, striving to be a catalyst for positive change in the community and committed to addressing inequality. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused, and strategic approach. We are...
-
Experienced Children's Care Manager
1 month ago
Bedford, Bedford, United Kingdom Leaders In Care Recruitment Ltd Full time £50,000Position OverviewLeaders In Care Recruitment Ltd is looking for a Registered Manager to oversee our Children's Residential Services. This role is based in Luton, Bedfordshire, and is ideal for a professional dedicated to making a difference in the lives of young individuals.Key ResponsibilitiesManage and lead a team focused on providing exceptional care to...
-
Experienced Children's Care Manager
3 weeks ago
Bedford, Bedford, United Kingdom Leaders In Care Recruitment Ltd Full time £50,000Position OverviewLeaders In Care Recruitment Ltd is looking for a Registered Manager to oversee our Children's Residential Services. This role is based in Luton, Bedfordshire, and is ideal for a professional dedicated to making a difference in the lives of young individuals.Key ResponsibilitiesManage and lead a team focused on providing exceptional care to...
-
Residential Children's Support Worker
3 months ago
Bedford, United Kingdom Tezlom Hitchin Full time**UK BASED APPLICANTS ONLY!** **FULL TIME, PERMANENT POSITION** **£10.80 Per Hour** **£44 rate for sleep ins** Tezlom have a great opportunity for a Therapeutic Support Worker to join the lovely team here in Bedford. You will be supporting young individuals aged between 9-12 in a 6 Bed home. Our homes offer a containing and nurturing home for young...
-
Camhs Systemic Psychotherapist
4 months ago
Bedford, United Kingdom East London NHS Foundation Trust Full time1.0 WTE Band 7 Systemic Psychotherapist in LAC CAMHS for Bedfordshire and Luton - One year maternity leave cover The LAC CAMHS team for Luton, Bedford and Central Bedfordshire is a well-established, supportive, and passionate multi-disciplinary team. We are committed to providing the very best therapeutic support and intervention to Children in Care, their...
-
Adult's Registered Manager
3 weeks ago
Bedford, Bedford, United Kingdom Leaders In Care Recruitment Ltd Full timeAbout the RoleWe are seeking a highly skilled and dedicated Registered Manager to lead our Children's Residential Services in Luton, Bedfordshire. As a key member of our team, you will be responsible for creating a supportive environment that empowers young minds and fosters a sense of community among our residents.Key ResponsibilitiesDevelop and implement...
-
Adult's Registered Manager
3 weeks ago
Bedford, Bedford, United Kingdom Leaders In Care Recruitment Ltd Full timeAbout the RoleWe are seeking a highly skilled and dedicated Registered Manager to lead our Children's Residential Services in Luton, Bedfordshire. As a key member of our team, you will be responsible for creating a supportive environment that empowers young minds and fosters a sense of community among our residents.Key ResponsibilitiesDevelop and implement...
-
Administrator (Corps Administrative Support)
4 weeks ago
Bedford, United Kingdom The Salvation Army Full timeWorking Hours: 21 hours per week Interview Date: To be confirmed An exciting opportunity exists to serve our Corps/Churches throughout Bedfordshire area. This role will provide a range of administrative support (including financial) to Corps, to ensure mission and ministry can function in a safe and complaint manner. This Corps Administrative...