Corporate Security Officer

2 weeks ago

Birmingham, United Kingdom ISS Facility Services- Security Full time

ISS Facility Services
- Security are seeking a Corporate Security Officer, working on a permanent basis averaging 42 hours per-week [4 on, 4 off] on a rotational shift-pattern consisting of dayshifts [07:00 - 19:00] and nightshifts [19:00 - 07:00].

The shift patterns require flexible working currently a mixture of days, nights and weekends to include Public/Bank Holidays. The role will require support for absences, annual leave and ad-hoc work with opportunities to complete overtime.

Duties and responsibilities include access and egress control, authenticating right of access, conducting Internal & external patrols, following site specific procedures, assisting in all emergency incidents, manage onsite administration, providing and maintaining the highest standards of security service and customer care.

**Job Overview**:
*You will ensure the safety and security of people, premises and property.

**Principle Accountabilities**:

- Undertake patrols and inspections in accordance with Assignment Instructions, Standard Operating Procedures and Premises Security Manual
- Able to administer first aid
- Supporting the Security Control Room.
- Monitor CCTV and direct staff to issues of assistance, breaches or other normal duties.
- Assist staff and visitors to site
- Greet visitors and ensure relevant security procedures are carried out
- Ensuring all H&S policies are adhered to
- In addition to these functions employees are required to undertake such other duties as may be reasonably required
- Ensuring that no unauthorised persons are permitted in prohibited areas
- Maintaining an accurate record of any incidents that occur

**Requirements**:

- **A valid Frontline CCTV SIA license**

SC and BPSS Clearance or ability to gain clearance.
- Able to administer first aid (first aid at work preferred, however training will be provided where applicable)

Fully comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers.
- Clear communication both written and verbal
- Excellent communication & administration skills
- Must be punctual and have the ability to think on their feet
- Reliable with excellent time-management skills.
- Smart, well-groomed and confident.
- A commitment to providing first class customer service is essential
- Good report writing skills
- Conflict management aware
- High level of Customer Care Awareness
- Security systems knowledge
- Telephone/switchboard skills
- IT literacy would be an advantage

**In return we offer**:

- Fixed Rate of **£12.84** per hour or **£28,042.56** per annum.
- Working hours will be generally 12 hour shifts over, days, nights and weekends and some short notice changes as required by the operation, some shifts may be shorter or longer dependent on operational requirements.
- 20 days annual leave per year including bank holidays
- Company uniform provided
- Auto Enrolment Pension scheme
- Employee perks with payroll provider
- Working with a global leader in Facility Services
- ISS App Available to be used by all employees via any smart phone
- Comprehensive training offered including E Learning Modules
- Annual Appraisal, including & Career Development opportunities

ISS Facility Services

**Job Types**: Full-time, Permanent

**Salary**: £12.84 per hour

**Benefits**:

- Company pension
- Sick pay

Schedule:

- 12 hour shift

**Experience**:

- Corporate security: 1 year (preferred)

Licence/Certification:

- Public Space Surveillance (CCTV) license (required)

Work Location: One location

Reference ID: 23SS_MID

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