Software Support Specialist

3 weeks ago


Glasgow, United Kingdom Cornerstone Community Care Full time

**Calling all computer savvy, technology confident individuals Our IT department is Hiring**

We have a great opportunity for an experienced and customer-focussed first line business **Software Support Specialist** to join us on a full-time permanent basis working with software from The Access group.

**Our Software Support Specialist can be based anywhere in the UK, working from home and any of our offices across Scotland. There will be aspects of travel, so we’ll need you to have flexibility to travel when required.
**The Role**

You will take a lead role with our software and systems within organisational initiatives to improve our processes along with regularly evaluating training and make improvements.

It would be great if you have experience in Access People Planner and Care Planner but it’s not a deal breaker if you worked with similar integrated systems as you will be given expert training to take on the position of Business Analyst or Project Manager.
- For a full list of responsibilities and our person specification, please see attached role profile._

**What we need you to bring;**
- Experience supporting business software users.
- Sound knowledge and understanding of specialist software and business processes.
- Confidence to provide training to individuals and small groups of both new and expert users.
- A can-do solution focussed approach.
- Great time management and organisational skills.
- An analytical and problem-solving approach.
- A creative, innovative and imaginative outlook.
- Ability to produce high quality work.

**About us**

With over 40 years’ experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism and complex care needs, to live the best possible life.

We offer a truly personalised service. We work closely with the people we support, and their families, to determine priorities and to set goals. We are flexible in our care provision and will discuss what we can do to make the biggest difference to the lives of the people we support.



  • Glasgow, United Kingdom Kura Full time

    Job Title: Product Support SpecialistLocation: Glasgow, UKSalary: Up to £30,000 DOEWho we areInisoft are seeking an experienced professional to join the team as aProduct Support Specialist.Inisoft is a market-leading provider of software solutions for contact centres, with clients throughout Europe, the Middle East and North America.Software is all about...


  • Glasgow, United Kingdom The Mortgage Lender Full time

    Company Description We’re changing the mortgage market for the better, helping more people with flexible and competitive products. We're transforming how we do business and are looking for someone to help shape our digital future. Our success would not have been possible without our Team. Our people differentiate us from the competition through their...


  • Glasgow, United Kingdom TECEZE Full time

    Company Description Teceze is an IT service provider based in Glasgow City that offers a wide range of services to businesses across all sectors. Our goal is to deliver solutions that maximize the return on your technology investments. With an impressive range of formal training and vendor certifications, our technicians are equipped to deliver top-notch IT...


  • Glasgow, United Kingdom TECEZE Full time

    Company DescriptionnTeceze is an IT service provider based in Glasgow City that offers a wide range of services to businesses across all sectors. Our goal is to deliver solutions that maximize the return on your technology investments. With an impressive range of formal training and vendor certifications, our technicians are equipped to deliver top-notch IT...


  • Glasgow, United Kingdom TECEZE Full time

    Company Description Teceze is an IT service provider based in Glasgow City that offers a wide range of services to businesses across all sectors. Our goal is to deliver solutions that maximize the return on your technology investments. With an impressive range of formal training and vendor certifications, our technicians are equipped to deliver top-notch...


  • Glasgow, United Kingdom Velsoft Full time

    Velsoft is a leading content provider in the fast growth workplace learning market. Established in 1998, our focus is on innovative training solutions for professionals worldwide. Companies like Microsoft, Amazon, Lockheed Martin, Kraft and Revlon rely on Velsoft products to help develop their organizations. As a pioneer in internet marketing, Velsoft serves...

  • Product Specialist

    2 weeks ago


    Glasgow, United Kingdom Idox plc Full time

    Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are at the leading edge of cloud delivery for web mapping and pioneering GIS software and data as a service. Using globally leading geospatial technologies, this is a team which is passionate about applying GIS and geospatial data to improve and...

  • Product Specialist

    2 weeks ago


    Glasgow, United Kingdom Idox plc Full time

    Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are at the leading edge of cloud delivery for web mapping and pioneering GIS software and data as a service. Using globally leading geospatial technologies, this is a team which is passionate about applying GIS and geospatial data to improve and...


  • Glasgow, United Kingdom Velsoft Full time

    Velsoft is a leading content provider in the fast growth workplace learning market. Established in 1998, our focus is on innovative training solutions for professionals worldwide. Companies like Microsoft, Amazon, Lockheed Martin, Kraft and Revlon rely on Velsoft products to help develop their organizations. As a pioneer in internet marketing, Velsoft...

  • Software Developer

    7 days ago


    Glasgow, United Kingdom Hays Specialist Recruitment Limited Full time

    Senior.NET Developer Full Time Permanent Position Hybrid Working Your new company The organization takes a unique approach to procurement. Through Software Solutions they are able to provide the best service to their customers, which allows them to have a healthy return of customers. Their procurement product has had a ton of success throughthe word of mouth...


  • Glasgow, United Kingdom Genius Software Solutions Limited Full time

    **The Role** We have a requirement for a Client Support Executive to join the team in Glasgow. The team are responsible for managing customer projects and relationships including onboarding projects, ongoing proactive support and change management projects. This includes a wide range of clients across the UK, Ireland, South Africa and the US/Canada. Hours...


  • Glasgow, United Kingdom Anderson Knight Full time

    Anderson Knight are looking for a Customer Support Specialist for one of our priority clients based in Glasgow. This is a full time, permanent position. This role is responsible for carrying out specialist support duties in order to provide customers with excellent support through vulnerable situations and seek solutions that suit both the business and...

  • IT Specialist

    4 days ago


    Glasgow, United Kingdom Signature Clinic Full time

    At Signature Clinic we provide an exemplary standard of Patient care throughout our 5 sites in Glasgow, Manchester, Birmingham, London and Cardiff. The key to our success is putting our Patient's needs at the forefront of everything we do, keeping them relaxed and well informed through the process of their elected surgery or treatment. Working With Signature...


  • Glasgow, United Kingdom University of Glasgow Full time

    The Research Software Engineer will provide specialist scientific advice and input across the College of Medical, Veterinary & Life Sciences in the use and development of research software. The postholder will work with research colleagues to develop rigorous and robust tools for computational research that enable research outcomes and effectively enhance...


  • Glasgow City, United Kingdom TECEZE Full time

    Company Description Teceze is an IT service provider based in Glasgow City that offers a wide range of services to businesses across all sectors. Our goal is to deliver solutions that maximize the return on your technology investments. With an impressive range of formal training and vendor certifications, our technicians are equipped to deliver top-notch IT...


  • Glasgow, United Kingdom Hays Specialist Recruitment Limited Full time

    Head of Software Development Dynamics 365 Permanent Role Your new company A leading services company based in Glasgow City Centre. Currently undergoing a massive internal change and resultant IT transformation this is a huge opportunity to join and be part of a massive game changing project within a huge organisation in Glasgow. Your new role As Head of...


  • Glasgow, United Kingdom Defence Equipment & Support Full time

    Are you a Cyber Security Engineer looking to support decision making across the lifecycle of multiple complex projects? We, at Defence Equipment & Support (DE&S), currently have several exciting opportunities for Cyber Security Engineers to work within our Integrated Technical Services (ITS) team. We provide specialist security and information assurance...


  • Glasgow, United Kingdom Daikin Full time

    **Role: Customer Support Specialist** **Location: Glasgow (Hybrid Working)** **Salary: Competitive + Bonus + Benefits** Are you enthusiastic about supporting customers? Are you looking for your next challenge? This role might be for you! At Daikin, we are looking for a Customer Support Specialist who has excellent customer service experience. If you have...

  • IT Specialist

    1 week ago


    Glasgow, United Kingdom Signature Clinic Full time

    At Signature Clinic we provide an exemplary standard of Patient care throughout our 5 sites in Glasgow, Manchester, Birmingham, London and Cardiff. The key to our success is putting our Patient's needs at the forefront of everything we do, keeping them relaxed and well informed through the process of their elected surgery or treatment. Working With Signature...

  • IT Specialist

    2 weeks ago


    Glasgow, United Kingdom Signature Clinic Full time

    At Signature Clinic we provide an exemplary standard of Patient care throughout our 5 sites in Glasgow, Manchester, Birmingham, London and Cardiff. The key to our success is putting our Patient's needs at the forefront of everything we do, keeping them relaxed and well informed through the process of their elected surgery or treatment. Working With Signature...