Estates Caretaker

Job description

**Closing Date**:Tuesday 23 May

**Shortlisting Date**:Wednesday 24 May

**Salary**:£22,549.81

**Job Purpose**

To ensure the clean, safe and tidy appearance of our estates, respective areas and their environment. This includes:

- A commitment to provide a strong community focus to improve the lives of our customers/residents.
- Demonstrating Newport City Homes’ equal opportunities, Health & Safety, and customer service standards in all activities.
- Ensuring that resident engagement and participation is at the heart of all activities.
- Ensuring the activities of the organisation are carried out to the highest standards of integrity and professionalism in accordance with all relevant legislation.

Specifically, the Estates Caretaker will:

- Communicate effectively with residents, internal trade teams and external contractors to ensure excellent customer service.
- When required, clearing of blocked bin chutes, topping of communal bins, cleaning of communal areas, including bin areas, staircases and landings of flats and maisonette blocks.
- General clearance of litter and fly tipping on NCH land including shrub beds, small landscaped areas and garage/car parking areas and removal of sharps and drug paraphernalia.
- Correctly dispose of waste in line with Statutory Waste Regulations, such emptying of blue street bins, topping waste and recycle bins and placing and resiting communal bins of the multi-storey flats ready for collection.
- Resident participation at meetings and community events when required. Moving of items from one location to another, ie furniture from schemes etc.
- Assisting with tidying of gardens of void and tenanted properties when requested
- Contribute to combating anti-social behaviour by witnessing and reporting incidents to appropriate colleagues including NCH Management, Community Safety Wardens and Police where appropriate.
- During winter months ensure NCH grit bins are replenished and to clear snow off main footpaths or walkways and spread grit as per the NCH gritting policy.
- To observe all regulations related to Health & Safety at Work such as COSHH, Asbestos Awareness, Manual Handling and the Organisation’s Health & Safety Policy.
- When required carry out grounds maintenance works, vegetation removal, hedge and grass cutting and the treatment of weeds, moss and knotweed. Using appropriate equipment i.e. hand tools, power machinery and vehicles with relevant training.
- **_A full UK Driving Licence is required for this role_**
- (Please refer to the attached role profile for more information.)_

**Application Process**:
**Your NCH, our comprehensive benefits package**:
We believe NCH is a great place to work and it’s important to us that our people feel the same way.

As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

**Enhanced Pension Scheme**:
We operate two pension schemes, one with Aviva Pensions, and one with the Local Government Pension Scheme (LGPS). Aviva Pensions is a defined contribution pension scheme. LGPS is a defined benefit pension scheme with generous employer contribution values. You may be able to transfer in any other pension you have within your first year of service.

**Enhanced Annual Leave**:
You’ll start on 25 days annual leave (+ Bank Holidays) which would increase to 30 days following 3 years’ service.

**Agile Working Policy** (dependent on role):
NCH work with the philosophy that ‘work is something you do rather than somewhere you go.’

**Health and Wellbeing**:
We have many health and wellbeing policies and initiatives such as Cycle to Work, Enhanced Maternity/Paternity/Adoption and Sick leave and a sabbatical leave policy.

**Development**:
We offer many professional and personal development options such as paying for professional membership, sponsored study opportunities and career progression and development.

**About Newport City Homes**

Newport City Homes (NCH) has a significant presence in South-East Wales, we have a responsibility to make sure our customers, communities and colleagues are given opportunities to grow and succeed as we respond to the significant challenges ahead.

Here at NCH, our true responsibility is to ensure that we create an environment that is equal and fair for all, but this does not mean simply treating everyone the same. As an employer we want everyone to feel supported, valued and treated with respect and kindness, this touches on every aspect of who we are as an association and is one of the cornerstones of how we work. That is why inclusion is one of our values and why we are building our systems, processes and actions around positively promoting a sense of belonging.

As a housing provider our ambition is to provide an excellent customer experience, we want to grow and de