Customer Service Advisor

4 weeks ago

Hertford, United Kingdom AWD Recruitment Limited Full time

Customer Service Advisor / Order Support Assistant & Coordinator who has excellent administrative, organisational, time-management and communication skills with a friendly and professional telephone manner is required for a well-established and leading print solution and telecoms provider based in Hertford, Hertfordshire.

**SALARY**: £22,000 - £24,000 per annum + Benefits

**LOCATION**: Hertford, Hertfordshire

**JOB TYPE**: Full-Time, Permanent

**WORKING HOURS**: Monday to Friday

JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Advisor / Order Support Assistant & Coordinator who has excellent administrative, organisational, time-management and communication skills with a friendly and professional telephone manner.

Working as a Customer Service Advisor / Order Support Assistant & Coordinator you will have an excellent opportunity to join the Service Department at one of the UK’s leading print management companies.

ABOUT THE COMPANY

A leading digital print solution provider in the UK and a highly specialised business telecoms provider. The company offer a consolidated product and service portfolio, which focuses on helping organisations to improve efficiency, increase productivity and reduce costs.

With over 250 employees across 5 locations within the UK and with their business expanding rapidly this is an excellent time to join a growing team.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as a Customer Service Advisor / Order Support Assistant & Coordinator will include:
Providing a professional service to customers and maintaining customer satisfaction

Take responsibility and ownership of customer service requests and keep the customer informed for their orders or possible back orders

Clearing down completed toner orders

Managing all collections of surplus toners and checking these have been accounted for in the warehouse

Arranging same day couriers and raising purchase orders for them

Corresponding with the warehouse on toner orders and back orders

CANDIDATE REQUIREMENTS

A professional, positive attitude

Excellent time management and organisational skills

Ability to take ownership and accountability without daily guidance

Strong attention to detail and commitment to accuracy

COMPANY BENEFITS

25 days holiday plus 1 day for your birthday (plus bank holidays)

Annual leave purchase scheme

Company pension

Enhanced maternity and paternity pay

Life Assurance

Employee Assistance Programme

Perkbox

Cycle to Work scheme

Season Ticket Loan

Healthy office snacks

Great company culture

Employee Referral Programme

HOW TO APPLY

**JOB REF**: AWDO-P9985

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hertford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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