Visitor Experience Host

5 months ago


Margate, United Kingdom The Escapement - Escape Rooms Full time

We are looking for fun, friendly, flexible people to join our growing team of actors, performers, extroverts and all round bubbly team

As an experience maker, your job is to ensure all customers have the best time ever within our escape rooms. Your role will include: demonstrating great customer service, acting and performance, answering calls, managing social media, hosting, introducing and debriefing escape rooms, office tasks, maintenance & general housekeeping.
- Have exceptional customer service skills and be willing to go above and beyond to ensure their teams have a fantastic time.
- Have enthusiasm for the role. Our customers “buy” into you as an individual, so you must have a true interest in the role at hand.
- Be well presented. This is a customer facing role so all employees must uptake impeccable grooming and hygiene standards.
- Be able to multitask. This role requires employees to juggle many different tasks, it’s crucial to be able to adapt and multitask.
- Be proactive. As a member of the team, it is your responsibility to ensure you are proactive within the business, ensuring tasks and projects are carried out within an orderly time frame.

We have lots of fun opportunities to earn commission alongside your wage.

If your looking for an extremely fun role where you have the opportunity to be flexible whilst developing, flourishing and making an impact in a small business this is the job for you.

Please note our business is part of the entertainment industry, this means we can work long hours during peak times, this includes weekends, bank holidays, summer holidays and we may ask staff to work short notice, cover shifts or be on call.

Work Remotely
- No

**Job Type**: Part-time

**Salary**: £9.00-£15.00 per hour

Expected hours: 8 - 12 per week

Supplemental pay types:

- Bonus scheme
- Commission pay

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


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