Shift Supervisor

4 weeks ago

South Woodford, United Kingdom Kbeverage Ltd TA Starbucks Full time

**Job Summary and Mission**

This job contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

**Summary of Key Responsibilities**

Responsibilities and essential job functions include but are not limited to the following:

- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

**Summary of Experience**

Customer service experience in a retail or restaurant environment - 1 Year

**Required Knowledge, Skills and Abilities**
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships

**Core Compentencies**

Puts the customer first

Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.

Works well with others

Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.

Leads courageously

Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.

Develops continuously

Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.

Achieves results

Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

**Job Types**: Full-time, Permanent

**Salary**: From £10.25 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Store discount

Work Location: In person

  • Shift Supervisor

    4 weeks ago

    Woodford, United Kingdom Vintage Full time

    As Shift Supervisor at the Three Jolly Wheelers, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Vintage Inns, a collection of rural pubs where muddy boots and paws are welcome. You’ll find roaring log fires, traditional food...

  • Part Time Shift Supervisor

    7 days ago

    Woodford, United Kingdom Vintage Full time

    As Part Time Shift Supervisor at the Three Jolly Wheelers, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy...

  • Part Time Shift Supervisor

    3 weeks ago

    Woodford, United Kingdom Toby Carvery Full time

    As Part Time Shift Supervisor at Toby Carvery - Woodford Green, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make...

  • Part Time Shift Supervisor

    4 weeks ago

    Woodford, United Kingdom Toby Carvery Full time

    As Part Time Shift Supervisor at Toby Carvery - Woodford Green, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make...

  • Shift Supervisor

    3 weeks ago

    South Kensington, United Kingdom Venchi Full time

    **We are looking for Shift Supervisors to join our Team in our stores in South Kensington and Central London.** Venchi has grown to be a ‘premium Italian Chocolate and gelato brand’ with over 160 stores worldwide. We have an ambitious plan to continue this growth story and we invite you to join us on our journey... - ‘Let’s Grow Together’_ We...

  • Shift Supervisor

    1 month ago

    South West London, South East, United Kingdom Alex Young Recruitment Ltd Full time

    Our client is a national FM Service Provider with an impressive portfolio of clients. It is currently looking to a hire a Shift Supervisor for a government contract in London.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.As the Shift Supervisor you must be qualified to electrical or mechanical...

  • Shift Supervisor

    2 weeks ago

    South Kensington, Greater London, United Kingdom Venchi Full time

    We are looking for Shift Supervisors to join our Team in our stores in South Kensington and Central London.Venchi has grown to be a 'premium Italian Chocolate and gelato brand' with over 160 stores worldwide. We have an ambitious plan to continue this growth story and we invite you to join us on our journey...- 'Let's Grow Together'_We offer a genuine career...

  • Shift Supervisor

    1 month ago

    South West London, United Kingdom Alex Young Recruitment Ltd Full time

    Our client is a national FM Service Provider with an impressive portfolio of clients. It is currently looking to a hire a Shift Supervisor for a government contract in London.As the Shift Supervisor you must be qualified to electrical or mechanical Level 3 standard and have a solid track record in a similar role overseeing a team of engineers.The successful...

  • Shift Supervisor

    4 weeks ago

    South West London, United Kingdom Alex Young Recruitment Ltd Full time

    Our client is a national FM Service Provider with an impressive portfolio of clients. It is currently looking to a hire a Shift Supervisor for a government contract in London.As the Shift Supervisor you must be qualified to electrical or mechanical Level 3 standard and have a solid track record in a similar role overseeing a team of engineers.The successful...

  • Shift Supervisor

    6 days ago

    South Yorkshire, United Kingdom Orb Recruitment Full time €14 - €15

    ORB Recruitmenthave a fantastic opportunity forShift Supervisorto work with our client who specialises in the recycling of metals, with work taking place inBalby Doncaster, DN4 Job Specification for Shift Supervisor: Providing leadership and set high expectations to staff on site Monitoring, controlling and optimizing activities across the site including...

  • Shift Supervisor

    6 days ago

    South Yorkshire, United Kingdom Orb Recruitment Full time

    ORB Recruitmenthave a fantastic opportunity forShift Supervisorto work with our client who specialises in the recycling of metals, with work taking place inBalby Doncaster, DN4 Job Specification for Shift Supervisor: Providing leadership and set high expectations to staff on site Monitoring, controlling and optimizing activities across the site including...

  • Shift Supervisor

    7 days ago

    South Yorkshire, United Kingdom Orb Recruitment Full time

    ORB Recruitmenthave a fantastic opportunity forShift Supervisorto work with our client who specialises in the recycling of metals, with work taking place inBalby Doncaster, DN4Job Specification for Shift Supervisor:Providing leadership and set high expectations to staff on siteMonitoring, controlling and optimizing activities across the site including plant...

  • Shift Supervisor

    2 weeks ago

    South Kensington, United Kingdom Venchi Full time

    **We are looking for Shift Supervisors to join our Team in our stores in South Kensington.** **About us** Venchi was founded in Piedmont, Italy in 1878. We are a premium chocolate and gelato brand with 175 stores worldwide, 10 of which are in London. Our mission is to bring Italian ‘La Dolce Vita’, to the world. Venchi UK is run by our London based...

  • Shift Supervisor

    4 weeks ago

    South Marston, United Kingdom Re Resource Group Full time

    **Shift Supervisor** - **£40,000 + 15% Shift allowance**: - **Swindon**: - **4 On, 4 Off Shift**: - **Excellent Benefits** **_Are you passionate about the planet and replacing the use of fossil fuels with renewables?_** If so this role could be for you and by getting in at the early stages of their history this is great opportunity for you to gain the...

  • Shift Supervisor

    4 weeks ago

    Doncaster, South Yorkshire, United Kingdom Orb Recruitment Full time

    ORB Recruitment have a fantastic opportunity for Shift Supervisor to work with our client who specialises in the recycling of metals, with work taking place in Balby Doncaster, DN4 Job Specification for Shift Supervisor: Providing leadership and set high expectations to staff on site Monitoring, controlling and optimizing activities across the site...

  • Shift Supervisor

    4 weeks ago

    Doncaster, South Yorkshire, United Kingdom Orb Recruitment Full time

    ORB Recruitment have a fantastic opportunity for Shift Supervisor to work with our client who specialises in the recycling of metals, with work taking place in Balby Doncaster, DN4 Job Specification for Shift Supervisor: Providing leadership and set high expectations to staff on site Monitoring, controlling and optimizing activities across the site...

  • Shift Supervisor

    3 days ago

    South Benfleet, United Kingdom Harvester Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Shift Supervisor at the Tarpot - Harvester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll...

  • Night Shift Supervisor

    6 days ago

    South Molton, United Kingdom Highfield Professional Solutions Ltd Full time

    Job Advert: Night Shift Working Supervisor - Devon Project Position: Night Shift Working Supervisor Location: Devon Shift: Night Shifts Rate: £350 - £400 per night (CIS) Start Date: Immediate About the Role: We are seeking a skilled and experienced Night Shift Working Supervisor to join our team for the Devon Link Road project. This is a fantastic...

  • Night Shift Supervisor

    4 days ago

    South Molton, United Kingdom Highfield Professional Solutions Ltd Full time

    Job Advert: Night Shift Working Supervisor - Devon ProjectPosition: Night Shift Working SupervisorLocation: DevonShift: Night ShiftsRate: £350 - £400 per night (CIS)Start Date: ImmediateAbout the Role:We are seeking a skilled and experienced Night Shift Working Supervisor to join our team for the Devon Link Road project. This is a fantastic opportunity for...

  • Shift Supervisor

    2 days ago

    South East England, United Kingdom Cobra Coffee Starbucks Franchisee Full time

    Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a shift supervisor, youll take the lead of the shift, working with your team of baristas to create the Starbucks Experience for our customers with high...