Commercial Administrator

**Commercial Administrator**
- **Job Description**_

Chemring Energetics UK (CEUK) is a global business providing a range of equipment based on energetic materials for defence, civil defence and key commercial customers.
- **Key Accountabilities & Duties**:_
- Carry out all activities in full compliance with H&SE legislation, within company policy and procedure.
- Responsible for reporting any unsafe acts or unsafe conditions observed (using the Near Miss System) in accordance with responsibilities under the Health and Safety at work Act.
- Main point of contact between Business Units/Planning Dept/Supplier Management/Programme Managers and Customers for standard production orders.
- Attend Business Unit production meeting as required, to enable information gathering for customer support.
- Prepare quotations for price list items
- Arrange transport for customer orders, using pre-approved methods and carriers designated by Logistics Manager.
- Ensure adequate timings are incorporated into customers required delivery dates and manufacturing/release mechanisms completing.
- Maintain/Enhance customer relations, delivering customer service in line with company policies and applicable legislations.
- Liaise with Export Control Co-ordinator, to ensure compliance with UK Govt Legislation.
- Support of Epicor System
- **Qualifications/ Experience**:_
- Relevant Experience or Qualification in Customer Relationship Management and administration
- Excellent communication skills
- Planning Communication skills
- Decision making
- Collaborative working

**Within 6 months**:

- Experience of dealing with people issues
- Working within multi-functional teams
- Legislative Compliance
- UK Explosive Regulations Knowledge
- Site Security Requirements

**Within 1 Year**:

- Product Knowledge & Awareness
- Business Planning Awareness
- Commercial Management Awareness
- Legislative Process Awareness
- Bid Management Process Awareness
- Customer Relationship Management Awareness
- Supply Chain Management Understanding
- Basis of Safety Understanding
- Must have personal commitment to Safety, Quality and Environmental standards.
- Strong bias for action to identify potential problems and co-ordinate their resolution before they become an issue.
- Continually seeks to identify new ideas and implement new opportunities, which deliver business benefit.
- The ability to build and develop effective relationships and use these to improve performance.
- Strong IT, communication and team working skills
- Knowledge of the principles of company policy and operating procedures in order to ensure site and company compliance.
- Excellent communication skills.

**Salary and Benefits**:
In return, we can offer a competitive salary plus excellent benefits, including pension, healthcare, an employee assistance programme as well as a range of flexible benefits including Cycle2work and several local and national employee discounts. Also, where practical, we will support a working pattern that suits your lifestyle which could include the ability to flex your start and stop times or part time/condensed hours to assist with your work, life, balance.

**Salary**: dependant on skills, qualifications and experience.

**STRICTLY NO AGENCIES**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Stevenston, KA20 3LN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer relationship management: 1 year (required)

Work Location: One location

Application deadline: 11/06/2023