Receptionist/clerical Officer

_**Full Time Receptionist / Clerical Officer (37 hours)**_
- To be an efficient and conscientious member of the Primary Health Care Team.
- Carry out duties in a responsible way with minimum supervision and ensure strict confidentiality.
- Maintain good liaison and cheerful, helpful attitude to colleagues and patients at all times.
- Carry out duties accurately in a responsible way without constant supervision.
- Ensure good personal hygiene and appearance and tidy work area.
- Good command of the English language is essential to perform this role safely

**Responsible to**: Practice Manager

**Reporting on daily work to**: Management Team / Team Leaders

**Hours of Duty**: FULL-TIME POST (Job Share Considered) - 37 hours per week ranging between 8.00am to 6.00pm - Additional hours to cover sickness, holidays and evening surgeries will be required.

**Holiday entitlement**:25 days holiday per year plus public/local holidays

**Duties and Responsibilities**:
You will be part of a team covering the following duties:
1. Receiving and recording telephone messages accurately.

3. Dealing with incoming and outgoing mail effectively.

4. Dealing efficiently with requests for appointments, home visits, repeat prescriptions etc via both telephone and at reception desk

5. Updating/renewing records, computer data, statistics etc, paying attention to detail at all times.

6. Processing repeat prescriptions.

7. All procedures associated with the registration and recall of patient records.

8. Scanning and coding of hospital correspondence into electronic patient records.

These constitute the main duties and are carried out in the main office and at the reception. In addition each team will have responsibility for other specific areas of the daily work and be trained to ensure that all staff have a working knowledge of all main reception/clerical duties within the office.

Staff with typing skills will be trained and added to rota for typing of referral letters.

The Practice Manager, GP’s or Assistant Manager may request and expect you to carry out other duties which are reasonable and relevant to your post.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £20,103.00 per year

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 28/04/2023