Venue Administrator
7 months ago
**We are Gravity, let your career start here**
We are Gravity, we are the UK’s biggest name in active entertainment. Fun is our key word, where our sites across the UK offer up to 30 activities from e-karting to trampoline parks, high wall climbing to augmented reality bowling. We are now currently looking for Operations Support Administrator to join our fun team at our brand-new Gravity Max in Stratford.
**What you’ll be doing**
You will have various responsibilities including updating the CRM and HRIS systems, raising purchase orders creation, documentation and sending all forms, liaising with internal managers to ensure compliant and correct service,
You should have the ability to work on multiple tasks and be an excellent problem solver. Excellent MS Office and interpersonal skills should be possessed and demonstrated. You will be required to support the daily Stratford business operation with tasks as well of keeping track and order of sales figures, contracts, and other office management duties.
- Develop and implement new administrative systems, such as record management, whilst updating and maintaining current online and paper filing systems.
- Ensure clear and accurate communication related to H&S, Events and H&R requests are displayed daily to staff.
- Respond to all customer complaints as per training within 48hrs and follow the appropriate escalation process to ensure effective & compliant customer service.
- Issue Purchase Order Numbers as required to contractors and suppliers.
- You will support the F&B management team to ensure that all F&B invoices are processed and stored correctly within appropriate systems.
- Be the venue note taker for management meetings, fact finds, disciplinaries and grievance meetings.
- Provide a liaison link between the Stratford site and H&O, & external stakeholders for communication requests.
- To review and update all H/R reports to ensure that the HR reports are a correct and accurate reflection of the HR records for each respective month.
- Work with our marketing team to ensure internal advertisements is current and relevant.
- Support the management with ensuring data protection laws are being adhered to in relation to the storage of data, and review and update policies.
**What’s in it for you?**
- Fantastic salary up to £25,000 rates when using our sites, and discounted meals whilst on duty
- Employee Assistance Program
- Contributary health insurance
- Subsidised food and drink on sites
- Great location which has close connections with all public transport routes
- The opportunity to grow your career through training and development - many of our central teams started as Marshalls
**And best of all you will be joining a fun team, with a great company culture #wearegravity**
INDLEISURE
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