Operations Controller
3 weeks ago
Operations Controller - Glasgow
A vacancy has arisen for a Controller based in our control centre in Glasgow.
The Position: Working as part of a small team, you will assist with the day-to-day operations of Scottish Citylink Coaches and Megabus Networks across the UK. You are pivotal to the smooth operation of the network, and should you encounter issues, such as delays or breakdowns, you are responsible for getting the network back on the road
You will often be required to offer support to drivers and liaising with the coach operating depots such as Stagecoach, to ensure our passenger expectations are met.
**Required Skills**:
- Computer literate
- Ability to problem solve
- Ability to remain calm under pressure
- Have a professional telephone manner Desirable Skills
- Good Knowledge of UK roads network
- Good Knowledge of vehicle defects procedures
- Experience of working in a control room (or equivalent)
- Knowledge of coaching operations in UK
- Knowledge of driver hour regulations
Hours of Work: 42 hours per week, 24 hour opening with rotating 12 hour shift patterns. Full training will be provided.
**Salary**: To be discussed at Interview
If you are interested in this position and have the skills and experience necessary, please send your CV and covering letter stating your suitability for the role by Friday 10th May 2024.
**Job Types**: Full-time, Permanent
Pay: £32,410.56 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 12 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Transport: 1 year (preferred)
Work Location: In person
Application deadline: 10/05/2024
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