Graduate Trainee Housing/debt Adviser

**Position**: Graduate Trainee Housing/Debt adviser

**Location**: Sefton, Merseyside

**Closing date**: 14 November 2023

**Role details**:
Job title: Graduate Trainee Housing/Debt adviser

Location: Sefton, Merseyside

**Salary**: £23,217

Salary pro rata: No

Hours per week: 35

Type of contract: 30 November 2023

Interview date: 16 November 2023

We are excited to offer a brand new opportunity for a recent graduate to join our team as a Graduate Trainee; focusing on supporting our clients within our Housing and Debt services. We are seeking a graduate who is a confident communicator with previous experience of providing advice and/or guidance to clients and that has a keen interest developing their knowledge and career in housing law, welfare rights, and debt management.

This post includes a tailored and accredited training package which will provide you with bespoke Citizens Advice housing and debt advice training supported by our experienced and qualified Training and Development Manager and mentored by our Benefits Team Supervisor with a view to further study to achieve a Level 3 Housing Practice from the Chartered Institute for Housing (total expected qualification time is 260 hours).

As a main point of contact for clients to assess their housing and debt advice needs, you’ll need to be confident with interviewing and working with clients, and in particular vulnerable people.

This means your communication skills will be excellent, and you’ll have the ability to engage confidently with clients - either face to face or on the phone, developing a professional relationship that enables them to fully engage with the advice process. You will also have the exciting opportunity to develop and write content for a short group workshop ‘Know Your Housing Rights’ which will be delivered to Sefton residents by our advisers.

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