Jaguar Land Rover Driver Valeter

**Salary**

Salary in line with national minimum wage.

**Contractual hours**

45

**Basis**

Full Time

**Region**

Dorset

**Job category/type**

Sales

**Date posted**

17/05/2024

**Job reference**

HG012119V0

We are looking for an experienced Driver/Valeter to join our Hendy Jaguar Land Rover team based in Christchurch. Our Driver/Valeters ensure the highest level of customer care and satisfaction are delivered at all times.

**The Opportunity**:

- Organising the timely collection and delivery of customer vehicles for service or repair, moving vehicles between the compound, showroom and workshop operations;
- Keeping all vehicles well maintained, cleaned and prepared ready to be returned to our customers or for display in the showroom (including washing and vacuuming);
- Ensuring all vehicles displayed on site are lined up and priced;
- Working alongside the Vehicle Progress Chaser on site, to assist with identifying maintenance and body work required;
- Notifying the Service team of any customer issues or problems with dealership vehicles (e.g. courtesy cars), and ensuring vehicles are maintained to the required standard;
- Ensuring any additional service or repair requirements identified by the customer are passed on to the Service team;
- Supporting the Service and Sales teams to achieve their objectives and working with colleagues across the dealership to investigate and resolve customer complaints.

**The Rewards**

As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- Full UK driving licence, good knowledge of the local geographical area and previous driver/valeter experience.
- An aptitude for building positive customer relationships - you will enjoy working in a team and supporting colleagues wherever possible;
- Effective communication skills;
- Strong organisation skills and the ability to prioritise;
- Manual handling experience;
- A good level of fitness to be on the move and on your feet most of the day - you will enjoy walking and being outdoors.

**The Company**:
Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.