Foreign Language E-commerce Executive

5 months ago

Wrexham, United Kingdom Net World Sports Full time

**THE ROLE**:

- Familiarise yourself with the key Net World Sports products.
- Translate product listings from English into German for websites, Amazon and eBay platforms - content must be localised & relevant to target audience
- Ensure that the bestselling products are live and optimised in order to maximise sales.
- Keep your workload organised & ensuring tasks are completed in line with business needs
- Translate and upload A+ content on Amazon and use the Helium10 and SellerApp tools which help with Amazon listings.
- Assist with German customer service inquiries via phone and messages
- Assist with Amazon team to deal with any account issues that require German language
- Work with marketing department to help develop partnership in German-speaking markets
- Understand the priority system and business priorities that we work to in the Content and Foreign Language departments, planning your weekly schedule accordingly.
- Track out of stock listings and know how to manage stock levels on all ecommerce platforms
- Become proficient using the project management tool click up - keeping things updated as & when tasks are completed.
- Any ad hoc duties as they arise

**WHAT YOU'LL NEED TO SHOW US**:

- Ability to translate from English into your German in a localised manner
- A strong attention to detail with the ability to meet tight deadlines.
- Strong academic language qualifications, either at degree level or native speaker.
- Be able to work independently and as part of a team.
- Learn to use all operating systems relevant to the role such as Magento, NAV, eBay and Amazon
- Understanding of the operating systems and ecommerce platforms we use on a day to day basis (eBay/Amazon/Magento)
- Stay organised in a fast-paced environment, juggling multiple projects at once and prioritising new work as it arises
- Show a willingness to be proactive with your day-to-day activities
- An awareness of the impact of own area on sales, profits and costs.
- Proficient knowledge of Microsoft Excel
- Basic knowledge of HTML, SEO and Google Analytics
- The ability to prioritise which products should be translated and uploaded
- An understanding of CAT tools such as Trados
- An understanding of project management tools such as ClickUp

**WHAT WE VALUE**:
Our mission is to become the world’s leading sports equipment retailer. Nothing excites us more than finding hungry, talented individuals and unleashing them in a team capable of achieving incredible things. So, what do we look for in our hires? Well, Net World Sports is a pretty unique place to work. Our people create our culture, here’s just some of the things we value in our people:

- Good attitude - reliability, accountability and a positive attitude goes a long way
- Be respectful - treat and speak to each other with respect. Be present, stick to deadlines and be respectful of other people’s time.
- Hard working - don’t be afraid of hard work, roll your sleeves up and get involved.
- Approachable - be friendly, kind and willing to help others.
- Supportive - encourage and support each other to do our best
- Adventurous - we like to find creative solutions and play by our own rules.
- Transparent - Open and honest communication with others and with ourselves.

**WHAT'S IN IT FOR YOU**:

- **Summer and Christmas Parties - **because one party is never enough
- **An extra day off for your birthday - **have the day off, on us
- **Additional holidays with length of service - **earn an extra 5 days off
- **Help to buy house deposit scheme - **we’ll help you purchase your first home and get on the property ladder
- **To be a part of a fast-growing, family business - **get involved, share your ideas and be a part of our family
- **Health & wellbeing programmes - **to support your mental health and wellbeing
- **Charity events - **we give back wherever possible, supporting local charity Hope House amongst many others
- **Social events - **we’re a sociable bunch and like any excuse for competition, from go karting to paint balling, boat races to quiz night
- **Bike to Work scheme - **to help you stay active
- **Employee loyalty rewards - **we celebrate big milestones with big surprises
- **Employee discount - **enjoy a discount on our huge product range for you, your friends and family

**Hours**:37.5 hours per week, Monday - Friday - we offer flexible working hours which can be discussed in the interview.

Ability to commute/relocate:

- Wrexham, LL13 9UT: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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