Product Manager

3 weeks ago

Gloucestershire, United Kingdom Claranet Limited Full time

**About The Role**

**Essential contributions & responsibilities**
- Full product lifecycle management including ideation, new development, in and end of life management within our network product portfolio.
- Create strategic product visions and roadmaps driven by experience, research and engagement with our customers.
- Centre yourself around road mapping software to produce live product and project views that help support a clear strategy internally and to our customers.
- Lead product design and development working with internal and external project teams to deliver functional and repeatable new products
- Build, grow and utilise relationships with internal teams, partners and suppliers to support product lifecycle management
- Contribute to our go-to-market proposition strategy. That’s working closely with our proposition, marketing, sales, engineering and our partners to develop content and campaigns across a multitude of channels
- Own or contribute to user persona and value proposition design
- Support sales communities in winning new and retaining existing business through product training, customer meetings and general opportunity contribution
- Financial analysis and reporting of products being owned & managed
- Continual competitive analysis through the monitoring of product performance metrics coupled with industry innovations, trends and competition research
- Continual training. To keep on top of emerging technologies, capabilities and trends, make space and time for training. Train other business functions to transfer product knowledge and upskill individuals
- Create and maintain product documentation such as service level agreements, pricing tools, service descriptions and sales enablement content
- Contribute to the wider team performance driving new ideas, efficiency and process improvement

**About You**

**Skills & Experience**
- Believes in the power of product focus and the impact that it can have on society, companies, products, customers and colleagues.
- Is passionate about networks and has strong technical, commercial and market knowledge of network services such as SD-WAN, SD-Branch, Cloud Networks, SASE & MPLS
- A good understanding of the IT services industry and how network services play a part
- Has previously held a product management or proposition management role or can demonstrate strong experience of product life cycle management with a proven record of successful product outcomes
- Experience in defining product vision and strategy
- Strong written and oral communication skills including presentation skills with demonstrable attention to detail
- Influence and manage stakeholders: Ability to communicate and influence internally and externally across all levels of an organisation, creating alignment between often conflicting stakeholder needs to deliver the solution for the customer
- Ability to research and generate new ideas using varying resources such as customers, sales, market insight and partners
- Strong commercial awareness and business acumen
- High levels of initiative, drive and self-motivated with the ability to operate in a fast paced and fluid environment
- Ability to analyse data and create information that supports product and business decisions
- Service orientated mindset that focuses on how people, process and technology operate together to create value add services for our customers
- Ability to travel to different sites and locations when required

**Desirable**
- Managed Service Provider experience
- A challenger brand mentality that could have been gained through experience in working in a start-up
- Understand and have experience of methodologies like Agile. See their value, but don’t believe there’s only one right way to get work done
- Knowledge and experience of Aha Roadmaps & Ideas
- Knowledge and experience of vendor technology from Cisco and Fortinet

**About Us**

Claranet combine pioneering technologies, practices, and expertise to propel our customers ambitions. Through a vibrant customer centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and serviceexpertise spanning cloud, cybersecurity, secure digital networks, and modern workplace services.

Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £400 million, over 6,500 customers, and more than 2,500 employees in nine countries. In the UK wehave over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.

Claranet consistently appears in The Sunday Times Top Track 250 as one of the fastest growing privately-owned businesses in the UK. Our international success is driven by local service, out of local offices, using a mixture of local and international infrastructure,including hyperscale clouds.

We are looking for curious, adaptable Product Managers to join our Network & Communications Business unit at Claranet

This key role is critical for the growth of our software defined network services, working with cutting edge technology in growth market areas. You will have the chance to help lead, build and manage the next generation of network services and take themout to market. You will define our product vision and strategy and then lead the development activities to take the product to market. Once in-life you will manage the ongoing success of the product and gracefully end of life services when required.

We’re working on building an ever-improving company based on openness, diversity, collaboration, and empathy as our core values, a company that aims to be inclusive for the diverse group of people we get to work with, and where everyone supports each otherand celebrates successes together. We want our people to feel engaged, comfortable, and healthy—and to know that they can belong here, no matter their story or background. If this resonates with you, then come and join us.

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