Support Secretary
6 months ago
An exciting opportunity has arisen for a well-motivated individual to join The Christie NHS Foundation Trust as an Support Secretary.
This is full time, permanent post working core hours Monday
- Friday. The post holder will be supported to complete a Level 3 Business Administration Apprenticeship (Cancer Care Route).
You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.
You will need to have experience of working within administration and ideally have worked within a healthcare environment with knowledge of healthcare systems and medical terminology.
To provide administration and secretarial support to the team in the Department of Medical Oncology within the Networked Services Division.The post holder will be supported to complete a Level 3 Business Administration Apprenticeship (Cancer Care Route).To ensure a high standard of secretarial duties are maintained and deadlines are met in this busy department. To maintain a high standard of service to meet patient needs, keeping accurate up-to-date patient records and the typing of clinic annotations/letters and discharge summaries.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
DUTIES AND RESPONSIBILITIES
- Typing of clinical correspondence and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system.
- Typing end of treatment summaries.
- Ensure accurate input of patient details when entering data on to information databases and patient administration system.
- Ensure accurate tracking in and out of notes and scanning of documents on to the patient administration system
- Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential
- Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature
- Provide data to the Information Department as required.
- Completion of diagnosis and staging proforma.
- Liaise with internal and external departments to arrange clinical investigations/procedures.
- Liaise with staff at all levels both internally and externally
- Filing/scanning of correspondence and test results into patient case notes and tracking in and out of patients notes from clinic
- Contribute to the training of new members of staff within a given area as required.
ADDITIONAL REQUIREMENTS
- Follow risk management procedures at all times including the identification, assessment and management of risk within the division
- To abide by all Trust policies and Procedures
- To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning
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