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Surveyor Support Officer

1 month ago

Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

**Job Title: Surveyor Support Officer**

**Salary: £21,255 - £22,000**

**Location: Solihull**

**Hours**:37.5 hours per week. Working rota covers the hours 8:00am-4.30pm on Monday and Tuesday, 9:30am - 6:00pm Wednesday and Thursday and 8:30am - 5:00pm on Friday. Whilst working from home the team are working 8:30am-5:00pm

**Description**:
Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting a Surveyor Support Officer to join their busy team.

This is an exciting opportunity to join the First Mortgage Servicing department in this broad and varied role. It would suit someone with great organisational ability, who is efficient and proactive, has a good eye for detail and can demonstrate excellent communication skills.

In this role you will support the valuation instruction process and provide direct support to the Regional Surveyors. You will also assist other business areas with valuation queries.

**Key Duties**:

- Ensure all valuations are processed within agreed SLAs
- Deal with requests or enquires arising throughout the valuation process
- Book valuation appointments for the regional and duty surveyors
- Monitor all regional surveyor databases to ensure requests / queries are actioned within SLAs
- Assist surveyors to ensure all regulatory requirements are adhered to and ensure corporate subscriptions are kept up-to-date
- Assist other business areas to ensure audit requirements are complied with and the appropriate industry recognition achieved

**Key Skills/Experience Required**:

- Ability to work using own initiative
- Excellent written and verbal communication skills
- Professional telephone manner
- Ability to organise and prioritise workload to meet deadlines
- Grade C or above GCSE (or equivalent) in English and Mathematics
- An understanding of the property valuations process and the role of surveyors would be beneficial

In return for your hard work, you will earn a starting salary of **£21,255 - £22,000 **and excellent benefits.

**Salary**: £21,225.00-£22,000.00 per year

**Benefits**:

- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Solihull: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Solihull

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