Senior Customer Care Advisor
2 weeks ago
**My client, a hugely successful small business located in Watford are currently seeking a Service Team Manager/Senior Customer Service Manager to join their team, working within the Security industry on a full time and permanent basis working outof their office in Watford.**
**The role is a very attractive one, with lots of great company benefits on offer and the chance to work within a fantastic, driven and highly successful team of wonderful people**
Monitor and respond to customer inquiries and requests in a timely and professional manner.
Maintain and update incident and service request records.
Monitor and report on service desk performance metrics.
Assist with developing and implementing service desk policies, procedures and best practices.
Identify opportunities for process improvement and automation.
Track, monitor and escalate service requests and incidents as required.
Ensure service requests and incidents are resolved according to SLAs.
Provide guidance and mentorship to the service desk team.
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Customer Service Advisor
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Senior Service Advisor
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Health Care Assistant
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Customer Service Advisor
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Management/marketing Trainee
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Service Advisor
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Customer Service Advisor
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Customer Service Advisor
1 week ago
Watford, United Kingdom Think Specialist Recruitment Full timeWould you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want a to start a career in a company that really make a difference? We are looking for a Customer Service Advisor to join a Global company based in Watford. The company offer a generous benefits package including 30 days of annual leave +...
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Customer Care Operative
4 weeks ago
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Customer Care Operative
4 weeks ago
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Service Advisor
3 weeks ago
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Service Advisor
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Service Advisor
3 weeks ago
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