Driver / Installer C1

7 months ago

Thetford, United Kingdom Hughes Electrical Full time

Why us?
Since 1921, Hughes has been run by a family, for families with service at our heart, retailing and renting domestic electricals online and instore. Though our business has evolved and adapted over time this core value hasn’t.
Our aim? To create sustainable growth by keeping people at the heart of our business and constantly improving our customer experience. We support, develop and value our staff, giving them the opportunity to be the best they can be.

As a member of our friendly and energetic team, we are looking for an engaging personality to build rapport with customers, providing them with the best possible experience. You would be someone who shares our company values of Honesty, Respectfulness, Loyalty and Accountability.
When recruiting we always look for individuals who share our values and can add their own personality. We encourage our teams to bring forward their own ideas and help contribute to our business.
We are looking for a person who can grow in their role and career with us through continued training and development.
What does the role include?
- Offering great service to our customers so that they feel valued and assured in the decisions they make and the service we supply
- Personal development, learning new skills and product knowledge.
- Delivering, installing and fault-finding domestic electrical products. This means lifting and carrying is an integral part of the role.
- Promoting a safe and friendly working environment.
- Aiding the depot with daily workloads, to meet personal and team targets.
- CPC training

What Skills and Experience is required?
- At Hughes we believe in developing and training our team members. Our business has been built on customer service. Whilst you may not have huge prior experience you will be guided, trained, and developed to provide the ‘Hughes Experience’
- We recognize that not all customers and colleagues are the same and you will learn to tailor your approach to each situation.
- A capability to learn new skills is required to build trust and rapport with every colleague and customer.
- Flexibility when business needs and customer expectations change.
- Listening and talking with customers so that you make sure their needs have been met when you leave their homes, and they will want to recommend us to friends and family.
- Ability to drive vehicles up to and including 7.4 To

**Benefits include**:

- A generous hourly rate
- Employee Discount (after a qualifying period)
- Generous Maternity and Paternity Allowance
- Generous holiday allowance calculated at 6.6 times your weekly contracted hours.
- Training and Development programs
- Recognition for Long Service
- Support for community projects
- Wellbeing support provided by the Retail Trust which free to use for all our employees
- Health Cash Plan
- An opportunity to use company holiday lodges free of charge
- Death in Service Benefit

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