Housekeeper (Bank)

4 months ago

StokeonTrent, United Kingdom Anchor Full time

Please note, this vacancy is for bank housekeeping and bank laundry assistance

**Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:

- **
- Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
- Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

**Required knowledge & experience**:

- Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
- Use of cleaning products in a safe manner.
- Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
- Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
- Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

**Required skills**:

- Well organized with good time management skills.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.
- Ability to prioritise and plan around customer needs.

**Please note all applicants must already hold the legal right to work in the UK**

It is no longer a legal requirement for colleagues to be vaccinated against COVID-19 to work in our care homes. However, we will continue to encourage everyone who is eligible for the vaccine and booster dose to have it to protect themselves, as well as the residents and colleagues in our home.

Maple Tree Court in Stoke-on-Trent is home to well trained and helpful staff with rooms for up to 64 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
- Contemporary care home with wide corridors, four small units, with dining area on each, wide corridors, spacious garden with access from bedrooms and lounges. Pond area with soothing running water. Good access to motorways, good local shops and supermarket
- A friendly and bubbly team supporting with 24 hour care. Always ready to help and support residents and their families. Good connections with professionals and doctors. Dementia friendly environment. All rooms on-suite, with profiling baths available on each corridor. Visitors welcome any time
- Good community relations, inviting the community to be involved in the home. Local church visits regularly. Local school visit and make artwork for the home. Fresh food made daily by the chiefs. Daily activities

**Anchor - a great place to work**

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

**A rewarding environment**

From health and happiness to finance and your career, we’ll give you all the support you need.

**Health & happiness**
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options

**Finance**
- Pension plan - contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more

**Career**
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

**Celebrating diversity, celebrating you**

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.

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