Administrative Assistant

3 weeks ago


Worthing, United Kingdom LDS Leak Detection Specialists Ltd Full time

**Job title**: Administrative Assistant (Call Handler)

**Location**: Worthing, West Sussex

**Job type**: Full time

**Reports to**: Lisa Hannington, Director

**Salary**: Depending on experience

**Closing date**:Sunday 25th June 2023, 19:00

**Profile**:
Are you meticulous and detail orientated? Do you thrive in a busy environment that requires prioritisation and time management skills with a variety of tasks? We are a close knit but fast paced team looking for someone highly organised and efficient with strong administrative and call handling experience.

**About us**:
We are the leading leak detection company in the UK and work to accurately pinpoint leaks using non-destructive methods with efficiency and excellent customer care.

We are a small team but we prioritise the welfare of our staff and invest in staff benefits. If you enjoy varied work and want to provide excellent customer service, we would love to hear from you

**Core responsibilities**:

- Create and send accurately written quotations and appointment bookings
- Complete all administrative tasks as required with precision
- Liaise with administrative assistants and accounts regarding insurance claims
- Manage payments and refunds in line with data protection efficiently and effectively
- Accurate and timely completion of case notes, logs and diaries for each customer

**Skills required**:

- Working knowledge of Excel and Microsoft Office
- Initiative and ability to identify and source relevant details independently
- Able to adapt to new software quickly
- Excellent organisational and time management skills
- Demonstrable experience in customer care
- Proactive approach to work
- Able to complete a high workload of varied tasks

**Staff benefits**:

- Early Friday finish
- Bonus scheme and regular reviews of annual salary
- Summer team building weekend and Christmas party
- A friendly office environment where snacks are encouraged
- Commitment to staff progression and making the role your own
- This job description outlines the key accountabilities and output required from the post holder. It is not an exhaustive list and the role may change and evolve over time._

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Worthing, West Sussex: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available for an interview on Thursday 15th June from 2:30pm in Worthing?

**Experience**:

- Office: 2 years (preferred)

Work Location: In person

Application deadline: 25/06/2023



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