Events Team Member

4 months ago

Chester, United Kingdom Chester Zoo Full time

**Events Team Member / Bartender - 20 to 40 hours per week, permanent contract**

We have an exciting opportunity to work in a truly unique environment at the UK’s number 1 zoo

As an Events Team Member / Bartender in our Food & Beverage department, you will be responsible for assisting the Events Management team in the successful running of all Events across the Zoo, in particular in our Heritage Zone where our stunning new wedding and events space ‘The Square’ resides.

**The Role**

You will be responsible for all front of house duties such as welcoming and seating guests, bartending and serving food; in addition to helping with the setup, break down and preparations for each event.

You will be predominantly based in our Heritage Zone, working within our brand new wedding and events space ‘The Square’, as well as our award winning gastro-pub, ‘The Oakfield’. You will help us to maintain and improve upon our exceptionally high standards to deliver a world class experience to all visitors. On non-event days, you will also have the opportunity to support the wider zoo teams with shifts in food and beverage, retail and general operations.

No day will be the same and so if you are looking for a fast paced, varied and fun filled role - this is the one for you

**The Package**

You’ll be working a variety of shifts, including weekdays, weekends and evenings, for events such as weddings and corporate functions. Contracted hours are a minimum of 20 per week, with full-time hours available during peak periods.
- Permanent contract based on 20 hours per week
- £10.49 per hour
- 33 days annual leave (based on working 5 days per week)
- Annual holiday buy/sell scheme
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
- Cycle to work scheme
- Healthcare plan and employee assistance programme
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
- Pension scheme with generous employer contributions up to 9%

**Our Requirements**
- Experience of working in hospitality, ideally in a similar role
- Excellent customer service skills
- Excellent communication skills and teamwork
- Good numeracy and literacy skills to help with using a till, taking orders, reading menus and processing payments
- Cash handling experience
- Due to licencing requirements, you must be aged 18 or over

Due to the nature of the role involving late evening shifts, you must be able to commute to/from work outside of standard public transport hours.

**Although not essential, the following would be desirable**
- Experience of delivering events such as weddings and corporate functions
- NVQ or equivalent guest care or customer service
- Basic food hygiene certificate

**What makes Chester Zoo a great place to work?**

Well, where do we start? Here goes

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office - where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

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