IT Support Technician
1 month ago
**IT Support Technician**
**Location**: Hemel Hempstead
**Salary**: £25,000 - £30,000
We are currently recruiting for an IT Support role in the Managed Services industry.
**Key Responsibilities**:
- Provide IT support and maintenance to our clients in the Managed Services industry.
- Monitor IT systems and services to ensure they are running efficiently.
- Troubleshoot any IT issues that arise.
- Develop and maintain our IT systems and services.
- Create user accounts and set up user profiles.
- Create and maintain documentation for IT systems and services.
- Ensure data is backed up regularly and securely.
**Technical Skills**:
- Experience of providing 2+ years of IT support in a Managed Services environment.
- Knowledge of Microsoft Windows and Mac operating systems.
- Experience of working with virtualisation technologies such as VMWare or Hyper-V.
- Knowledge of networking technologies such as TCP/IP, DNS, DHCP, etc.
- Experience of administering and troubleshooting Microsoft Exchange and Office 365.
- Knowledge of networking hardware e.g Routers/Switches/Accesspoints
- Experience of MDM solutions such as Intune/JAMF
- Excellent problem-solving and communication skills.
Keywords: IT Support, Managed Services, Microsoft Windows, Linux, VMWare, Hyper-V, TCP/IP, DNS, DHCP, Microsoft Exchange, Office 365, TeamViewer, Intune
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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