Control Centre Operative

6 days ago


Motherwell, United Kingdom Apleona Full time

**Control Centre Operative**

**Location - Motherwell, ML1 1RU**

**Hours - 42 hours per week on a rolling shift pattern spanning Monday - Sunday, 8am-8pm or 8pm-8am**

Apleona UK are looking for excellent control centre operatives to join our team at Apleona, to oversee the day to day running of the control centre.

In this role you’ll be responsible for maintaining, monitoring and updating rostering systems for the management of our security business. This will include out of hours escalation process management, compliance, reporting and help desk calls. You will also support the business dealing with Planned and Preventative Maintenance work orders for the account teams each month.

**What you’ll bring to the role**:
The security of our people is a top priority for us, so we’re looking for someone:

- That is vigilant with attention to detail
- Great written and verbal communication skills
- Strong customer service skills
- Highly organised
- Excellent attention to details
- Good working knowledge of MS Word, Excel and Outlook
- Willing to work with their manager and team to ensure all necessary tasks are completed
- You will need to be able to supply 5 years work and address history and ID documents.

**What’s in it for you**:
You’ll work on a shift pattern and be paid an hourly rate of £11.50, with access to Apleona employee benefits that will be available to you as soon as you start, including:

- Employee discounts via Perkbox
- Dental Insurance
- Cycle to work
- Access to a virtual GP
- Access to a health & wellbeing app

Apleona is an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.
- Location Scotland
- Reference SELECTHR-VACANCY-11092
- Job Specification



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