Trainee or Certificated Enforcement Agents

4 days ago

Bristol, United Kingdom Bristow & Sutor | Credit Style | Debt Recovery Plus Full time

Do you want the security of a salary but the opportunity for unlimited earning?
- Do you like the idea of being your own boss whilst working for a market-leader that will fully support and train you to the highest standards?
- Would you like to have your own company car, expenses and state of the art technology that enables you to work smart?
- Do you want flexible work where you control how you plan your day?
- Do you like the sound of working outdoors, meeting and working with people from all walks of life?

**If yes, read on, as we have an excellent opportunity for you.**

We’re looking for the best enforcement agents, whether you are new to the business or already trained.

We are Bristow & Sutor, a Leading UK Debt Recovery Enforcement Group and proud partner to Transport for London. We’ve been growing for 40 years and we’re passionate about developing our people, investing in technology and setting industry standards for ethical conduct.

Due to ongoing expansion we are excited to recruit a number of new Trainee Enforcement Agents in the area. We also have exciting opportunities for already certificated EA’s to join this growing team.

Debt Collection is a tightly regulated industry with strong ethical standards and every visit you make is legally approved by a Judge.

**Position**:
**What you’ll do**:
Once trained, you’ll be out in the field, making visits to the properties of customers in debt. Your goal is to help them reach the best solution to avoid further action taking place. To understand a typical day in the life of an enforcement agent, meet some of our team:
Dean, ex-soldier, 15 years with Bristow and Sutor

“_My average day involves visiting properties, speaking with customers or if they aren’t there, speaking with neighbours. Some visits are simple, we just take payments or make arrangements, help them complete a questionnaire and update the system Job done. Others can be more challenging;_ _we might need to take control of their goods and remove where necessary. I like that the job enables me to earn what I deserve”._

Claire, newly trained, one year with Bristow and Sutor
- “I never imagined a career in enforcement but always wanted to work in public services. My typical day involves planning my work schedule, what properties I need to visit and by when. I like helping debtors find the best solution. Being an enforcement agent isn’t about scaring people or being a bully. It’s about encouraging people to understand how they can find the best solution. Sometimes that involves directing vulnerable customers to support services. That part of the job is really rewarding, knowing I can help prevent someone from having to go through further stresses”._

**What you’ll need to succeed**:
For this role, it is essential that you are a resilient problem solver who can think on their feet.
- Strong interpersonal skills - the ability to stay calm and influence people to find the best solutions
- Trustworthy and honest
- we want to be able to trust you to do your job to the highest standard, treating people with respect and dignity
- Balanced and fair
- make decisions with integrity, using different tactics to handle challenging or vulnerable customers
- Determined and Disciplined
- you’ll go the extra mile to get the job done and be rewarded for your results

**Requirements**:
**What’s in it for you?**
- Earn what you deserve with uncapped earnings
- Stay energised in a career where no two days are the same
- Stay active in a role where you’re never stuck behind a desk
- Become a skilled negotiator who can shine in social situations both at and outside work
- Plan your free time around work in a job where you choose how you plan your day
- Grow your skills with fully paid training, no previous experience required
- Be part of a supportive team who look out for each other
- Support your community by helping your council recover funds to re-invest in local services

**Your benefits include**:

- Basic Salary of £21,000 + A commission and bonus structure that rewards your efforts, skills and success rates (£40,000-70,000 OTE)
- 29 days holiday - including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes
- Flexibility to manage
- Company vehicle, fuel card and expenses
- Full training and qualifications to become a Certificated Enforcement Agent
- Company pension scheme
- Access to an Earnings on Demand Scheme via Hastee
- Employee discount scheme via our Reward Gateway portal, with new benefits being offered all the time
- Health and wellbeing support, including access to a free Employee Assistance Programme and eye care vouchers

**Other information**:
Please note this is a full-time, permanent role working 40 hours per week - often unsocial hours including evenings and weekends to make sure you can reach people when they’re at home.

You don’t need previous experience to be cons

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