Team Lead

1 month ago

Nottingham, United Kingdom Computacenter Full time

**Life on the team**

There is a new opportunity for an ambitious and motivated individual to join Computacenter as a Team Lead/Manager. This role requires one to be comfortable and accountable for their own work and have experience in managing, developing, and coaching a team of staff and implement performance management solutions where required. The team is within Group Delivery - Digital Infrastructure based in Hatfield, Nottingham, Milton Keynes and onsite with our customers. You would be required to manage teams in Hatfield, Nottingham and Milton Keynes with the occasional visit to customer sites as required.

**What you’ll do**
- Develop and motivate the team to help ensure the delivery of function and business targets.
- Discover training needs and provide coaching and objectives align with Computacenter strategy.
- Monitor team performance and report on metrics using internal systems.
- Take responsibility for the teams output in line with governance and contractual compliance.
- Recognise high performance and reward accomplishments.
- Evaluate problems, situations, issues and opportunities then escalate when necessary.
- Act as a point of escalation on complex issues and provide appropriate support to team members or peer group.
- Maintain confidentiality in all business-related matters and adhere to Computacenter security policies.
- Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business.
- Establish productive relationships and networks at Senior Management level to build and maintain customer relationships.

**What you’ll need**

We are currently looking for applicants with previous experience of line management, who are self-motivated and can also work as part of a team with a keen sense of collaboration.
They should be prepared to drive their team forward and looks for ways to evolve the service to our customer base and internal process and efficiencies.
Experience in relationship building at diverse levels will be required, and an understanding of the ITIL framework is key.
Competency with MS Office tools is required with a proven record of how this can be used.
An understanding of Service Level and Operational Level Agreements is expected, with Managed Operating Systems knowledge an advantage.

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: In person

  • Quality Controller

    4 days ago

    Nottingham, United Kingdom Lead Talent Full time

    We are CONKER, the chosen supplier of leading premium furniture retailers across the United Kingdom. Crafting the finest quality sofa, chair, bed frames and upholstery through our enduring ethos centred on Innovation, Quality and Service. From our home in Long Eaton, the UK’s heartland of sofa manufacturing, we have been surpassing our clients expectation...

  • Order Processing Administrator

    1 month ago

    Nottingham, United Kingdom Lead Talent Full time

    **Lead Talent is excited to be exclusively partnering with a very special organisation based on the outskirts of Nottingham who supply high-quality, handcrafted furniture to premium retailers across the UK. In-line with year-on-year growth, this dynamic, innovative and collaborative organisation is seeking an Order Processing Administrator to join their...

  • Team Lead

    6 days ago

    Nottingham, United Kingdom TEKsystems Full time

    Reporting into our Financial Crime Practice Capability. In this role you will be responsible for leading our Financial Crime analysts and providing technical expertise to our clients across EMEA. To be successful in this role we are seeking experienced managers who have a minimum of 2 years’ management experience and a strong understanding of all aspects...

  • Support Team Lead

    6 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environmentExpanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers.The Role:Your key responsibilities will be to manage the support team, providing technical assistance,...

  • Support Team Lead

    5 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role: Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    4 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environmentExpanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers.The Role:Your key responsibilities will be to manage the support team, providing technical assistance,...

  • Support Team Lead

    5 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment All candidates should make sure to read the following job description and information carefully before applying.Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to...

  • Support Team Lead

    5 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment All candidates should make sure to read the following job description and information carefully before applying.Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to...

  • Support Team Lead

    5 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role: Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    6 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role: Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    5 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role:Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    5 days ago

    nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role:Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    3 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role: Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    6 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role:Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    10 hours ago

    Nottingham, United Kingdom Apache Associates Full time

    Job Description Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role: Your key responsibilities will be to manage the support team,...

  • Support Team Lead

    5 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role:Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    4 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role:Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    4 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role:Your key responsibilities will be to manage the support team, providing technical...

  • Support Team Lead

    4 days ago

    Nottingham, United Kingdom Apache Associates Full time

    Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers. The Role: Your key responsibilities will be to manage the support team, providing technical...

  • Insight Team Lead

    2 days ago

    Nottingham, United Kingdom Callisto Full time

    The Insight Team Lead will lead the Insight Reporting and Analysis team to support the development of Callisto core business activities and facilitate the provision of added value services. This will involve workload prioritisation and staff development as we transition to MHHS and beyond. You will be managing a team of 11 analysts so an understanding of...