Qualifications and Quality Administrator

1 month ago

Loughborough, United Kingdom Swim England Full time

**About The Role**:
We are seeking an experienced administrator to join our Qualifications team on a permanent full time basis Monday to Friday (35 hours per week) with the location being a combination of home working and working alongside the team at our office in SportPark, Loughborough, Leicestershire.

This is an exciting opportunity to work as part of a busy regulated Awarding Organisation responsible for delivering excellent customer service whilst ensuring all quality control mechanisms are delivered effectively for the accurate and timely award of our qualifications and CPD programmes.

Reporting to the Operations Manager, you will be responsible for dealing with inbound and outbound customer enquiries, data inputting, quality assurance of submissions, issuing certificates, invoicing and quality assurance activities such as the allocation of visits in accordance with policies, procedures and guidance.

If you would like to know more about the role, download the full Job Description and Person Specification document.

**About You**:
To be successfully shortlisted for this role, you need to possess:

- The ability to accurately process a varied administrative work programme to required deadlines
- A proven ability to act on own initiative and to work as part of a team
- Excellent communication and interpersonal skills (written and verbal)
- A good working knowledge of the Microsoft Office Package
- A flexible approach to work, resilient and able to work to deadlines
- A keen eye for detail

Swim England is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment.

**Interviews to take place virtually on Thursday 9th February 2023**

**No Agencies Please**

**About Us**:
**Swim England is striving to create a happier, healthier and more successful nation through swimming and aquatic activity. We strive to inspire everyone to enjoy the water in the way that suits them. As the recognised national governing body for swimming, artistic swimming, diving and water polo in England, we help people learn how to swim, enjoy the water safely, and compete in all our sports. Swim England is an incorporated organisation with charitable status.**
**Swim England Qualifications develops the leading qualifications for the aquatics industry. We know what it takes to nurture, encourage and develop swimmers and how important good quality, inspirational swimming teachers and the wider workforce are. Our products provide a framework for our professions, that are aligned to the Chartered Institute for the Management of Sports and Physical Activity (CIMSPA) Professional Standards. We are regulated by Ofqual and Qualification Wales recognised by the home countries aquatics NGB's; Swim Wales, Swim Ireland, Scottish Swimming and British Swimming.

Find out more about what it’s like to work with us and the Swim England family here and download a summary of our employee benefits here.

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