Business Services Assistant

3 weeks ago


Matlock, United Kingdom Derbyshire County Council Full time

We have exciting opportunities to join the Quality team in adult care. We are looking for 2 FTE Business Services Assistant in Complaints, Policy and Information.

The nature of the team’s work requires accuracy, attention to detail and a good standard of written English. You will be comfortable dealing with sensitive information and can interpret and analyse complex information.

These positions will be predominately to support within the complaints area of the Quality Team, however there will be an expectation when needed to support within the other functions of the team.

The base for this post is County Hall, Matlock, however the team predominantly works from home, however there is at least one day a week at County Hall. Good internet access at home is required, however working from an office could be negotiated.

We are offering:

- access to a Pension Scheme
- 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
- flexible working
- training and development opportunities - we encourage staff development and will work with you to develop your potential including supporting with undertaking further qualifications in Customer Service or Business Administration.
- paid travel expenses as there may be the requirement to travel to other sites
- car share/parking/smarter travel scheme including access to the cycle to work scheme and electric charging points (at County Hall)
- supportive management and team
- access to our in-house occupational services which also includes free eye tests, physiotherapy, and counselling



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