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Shop Supervisor

3 months ago


Erdington, United Kingdom Glamour Hair And Cosmetics Limited Full time

Shop Supervisor

**Duties**:

- Manage and supervise a team of shop employees
- Ensure smooth daily operations of the shop
- Open and close the shop daily
- Train and develop employees to meet performance goals
- Monitor inventory levels and place orders as needed
- Maintain a clean and organized shop environment
- Provide excellent customer service and resolve any customer issues
- Implement and enforce company policies and procedures
- Conduct regular performance evaluations for team members

**Skills**:

- Team management: Ability to lead and motivate a team to achieve goals
- Organizational: Strong organizational skills to manage inventory, schedules, and paperwork
- Supervising: Experience in supervising employees and ensuring productivity
- Phone etiquette: Excellent phone manners to handle customer inquiries and resolve issues
- Multilingual: Proficiency in multiple languages to assist diverse customer base
- Administrative: Ability to handle administrative tasks such as scheduling, record keeping, and reporting
- Retail management: Knowledge of retail operations and best practices
- Bilingual: Fluency in two languages for effective communication with customers and employees
- Sales: Ability to promote products, upsell, and meet sales targets
- Leadership: Strong leadership skills to guide and inspire the team

We offer competitive pay, opportunities for career growth, and a positive work environment. If you have the required skills and experience, we would love to hear from you.

**Job Types**: Full-time, Permanent

Pay: £39,000.00 per year

**Benefits**:

- Employee discount
- Store discount
- UK visa sponsorship

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 5 years (preferred)
- Supervising experience: 2 years (preferred)

Work Location: In person

Application deadline: 15/05/2024
Expected start date: 01/06/2024