Pensions Data Administrator

**Job reference number** **296244**

Pensions Data Administrator - Sheffield - Hybrid
Salary up to £29,300 based on experience and qualifications

Annual bonus potential
Company pension scheme with highly competitive contribution rates
Generous annual leave offering of 25 days, plus bank holidays, increasing to 27.5 days after 10 years service
33 Hours Per Week

Hybrid basis
Full time
Permanent
Royal Mail Pond Street, Sheffield, S98 6HR

Do you enjoy working with data? We have opportunities in a team that manages the data underlying the Royal Mail Pension Plan and undertakes annual projects such as creating benefit illustrations for members as well and the incoming post process. If you are a talented, ambitious professional, with the drive and determination to succeed, then we want to hear from you.

We have some exciting opportunities, for the right people, to join our award-winning Pensions Service Centre team to grow their careers.

As a Pensions Data Administrator, you will be joining an enthusiastic and talented team who assess and evaluate the data that our Pension Plan needs to accurately calculate benefits. You’ll deliver services to the standards that we have agreed with our client and have the opportunity to broaden your skills and knowledge by working flexibly across our wider team.

**About the role**

You will analyse and resolve any data queries so that we can accurately calculate pension benefits and you may engage directly with members to resolve their queries and communicate their benefit entitlements. You may also handle incoming and outgoing post processes.

You’ll have the opportunity to play a full part in the delivery of major scheme events and have the freedom to develop and deliver improvements to the services that we provide, in line with our Continuous Improvement and PASA Gold Standard frameworks.

You’ll also own your own development and have the freedom to plan your own workload to meet our service standards.

This role is offered on a hybrid working basis with the requirement to spend one day a week (Tuesday) in our Pond Street office with flexability required in line with business needs.

**About You**

We’re looking for brilliant and flexible team players who have experience of delivering a professional, member focused service - with possible experience in either (or both) DB and DC pension schemes
- and who thrive on exceeding expectations.

If you are educated to at least A level standard, with strong English language and Maths at GCSE (grades C to A*), have excellent attention to detail and numeracy skills, together with strong communication skills, then this could be the opportunity that you’ve been looking for - and we want to meet you.

**Extra Benefits**
- Generous holiday entitlement of 5 weeks (plus bank holidays), increasing with years completed service
- Company pension scheme with competitive contribution rates
- RMG Share Schemes - partnership and matching share offer
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave, shared parental leave and childcare vouchers
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company sick pay
- Access to our Feeling First Class service, providing both mental and physical wellbeing support
- Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
- Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
- Free & discounted RMG products - free keep safe & redirection, partner discounts
- Free stamps at Christmas
- Available only to perm employees

**Your career in safe hands**

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improvin