People and Culture Business Partner

1 month ago

London, United Kingdom Collinson Full time

**Please note this role is FTC (12-14 months) and hybrid, with 2 days a week in London Bridge office.**

**Strong working knowledge of UK Employment Law, previous experience in generalist People & Culture/Human Resources role, and experience of change and transformation are some of the key requirements.**

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception - from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.

**Purpose of the job**

Play a key part in creating a balanced approach to the strategic and operational people and culture goals of the business while maintaining those aspects of the culture which we seek to preserve.

You will work collaboratively across the P&C team to promote a cohesive team environment and partner with the regions and the specialist P&C functions.

**Key Responsibilities**
- Provide advice and support to managers and staff on a wide range of **people and culture issues** including **best practise**, **employment legislation** and ensure people related legal and compliance issues are managed effectively and aligned with the overall P&C strategy.
- Support on-going **change management** activity within your divisions and take ownership in relevant consultations where necessary.
- Create and facilitate delivery of the **strategic people plans** and aid managers to deliver on their business objectives by ensuring the optimum plans are in place and being worked through.
- Support leaders on **workforce planning** and** organisation design**, **restructuring**, **mergers** and **acquisition** activity
- Act as the guardian for supporting the **timely delivery of key business process** including annual salary reviews, appraisals, succession planning, colleague engagement survey and career development, talent management and succession planning and the development of senior level business objectives.
- Facilitation of **Performance and Calibration process **which drives a high performance culture
- Creation of **Insight/Analytics** and recommendations into People and Culture and the strategic workforce plans and actions
- **Support D&I agenda** working with the D&I Lead to create targets, plans and priorities to improve D&I across the function

**Knowledge, skills, and experience required**
- It is essential that the role is performed in a manner that enhances the desired culture of the organisation and is in line with the organisational values. Emphasis is on **collaboration and integrity**.
- Strong **commercial awareness**.
- Ability to build and maintain relationships at all levels and **influence senior stakeholders**:

- Essential to have proven experience and working knowledge of **UK Employment Law** and, desirable to have experience of another specialist area
- Hold a **full generalist remit **including employee relations, succession, restructuring, as well as other people and culture projects.
- Experience or exposure, facilitating **performance and talent calibration processes**. Comfortable presenting to groups and facilitating workshops.
- Able to **work in ambiguous or changing situations **and prioritise own work
- Experience of being able to implement projects whilst maintaining BAU to high standard
- Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabi

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