Customer Service Adviser
3 weeks ago
**Location**:Wokingham branch**
**Hours**: Monday - Friday, 9.00am - 5.00pm, and alternate Saturdays, 9.00am - 12.00pm
**Salary**:£21,945
**Do you enjoy variety and as well as working with a wide range of customers and colleagues? Do you want to build or develop your current skills and knowledge? Then this is the role for you.**
**Here's what you'll be doing?**:
You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service you will be doing this through cashiering, actioning admin tasks and a whole lot more.
Click **here **to see a typical day for one of our Customer Service Advisers.
**Why work for us?**:
- **We want to help others** - as well as providing financial services, we get involved in supporting our local communities. This means regular opportunities to volunteer, fundraise, and help with community events and activities. We also give all our employees two paid days of volunteering every year to help with causes they feel passionately about.
- **We want to help you develop** - you'll be provided with digital training and learning modules on our online platform, as well as being able to take part in skill boosting workshops throughout the year. This is all underpinned by support from your team, manager, and the wider business.
- **We want to look after and reward you**:
- you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to our NBS Rewards discounts and offers, wellbeing initiatives, and your birthday off.
**Essential criteria for the role**:
- Some experience of working with internal and/or external customers to ensure the highest quality service experience.
- Evidence of excellent written and verbal communication skills.
**Desirable criteria for the role**:
- Experience using Microsoft 365 products, including Outlook, OneDrive, Word and Excel.
- The salary offered is dependent on evidence of key competencies and skills you currently possess. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all of the criteria.
-
Customer Service Adviser
1 month ago
Wokingham, United Kingdom Newbury Building Society Full time**Location**:Wokingham branch** **Hours**: Monday to Friday 9am-5pm, plus 2 Saturdays in 4, 9am-12pm (Saturday hours paid x1.5) **Salary range**:£20,041 **Interviews**:Face to face in Wokingham - Are you quick to learn? - Do you have a passion for delivering an excellent customer experience? - Do you have excellent communication skills? If so, you could...
-
Customer Services Team Leader
6 hours ago
Wokingham, Berkshire, United Kingdom Additional Resources Full timeSenior Customer Service Executive Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage. As a Senior Customer Service Executive , you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility...
-
Adviser to Clasp Wokingham
4 weeks ago
Wokingham, United Kingdom Citizens Advice Full time**Position**: Adviser to CLASP Wokingham **Location**: Wokingham **Closing date**: 06 July 2023 **Role details**: Job title: Adviser to CLASP Wokingham Location: Wokingham **Salary**: Starting at £23,460 Salary pro rata: No Hours per week: 15hrs Type of contract: Fixed term Closing time: 12:00 This project is for a Citizens Advice adviser...
-
Advice at Home Adviser
1 month ago
Wokingham, United Kingdom Citizens Advice Full time**Position**: Advice at Home Adviser **Location**: Wokingham **Closing date**: 01 September 2023 **Role details**: Job title: Advice at Home Adviser **Location**: Wokingham Borough **Salary**: £23,460 Salary pro rata: Yes London allowance: No Hours per week: 15 Type of contract: Fixed term End of contract: 12 Months from start...
-
Customer Service Manager
1 month ago
Wokingham, United Kingdom Additional Resources Ltd Full time**Customer Service Manager** **Location: Wokingham, Berkshire** **Salary: £40k -£50K per year DOE** **Job Purpose**: - Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. - A proactive approach to all customer improvements, creating...
-
Customer Services Executive
1 month ago
Wokingham, United Kingdom Avia Technique Ltd Full time**UK Customer Service Executive** **Full Time** **Based at Wokingham** **Salary: £24,000 - £26,000** An exciting opportunity for someone ready to progress their career at Avia Technique. The UK Customer Service Department is a busy team providing the very best service relations to our customers across UK. Recent success has seen the team achieve record...
-
Customer Service Representative
1 day ago
Wokingham, United Kingdom Manpower UK Ltd Full timeWe have a fantastic opportunity to join the world's most broadly-based health-care company supporting their business as a Customer Service Representative.This is a full-time ongoing role working 7.5 hours per day between 8.30am and 6.15pm with a 30-minute lunch break which equates to a 37-hour working week from Monday to Friday.This role is currently based...
-
Customer Service Advisor
1 day ago
Wokingham, United Kingdom Manpower UK Ltd Full timeWe have a fantastic opportunity to join the world's most broadly-based healthcare company as a Customer Service Representative based in Wokingham. This role is a fulltime, temporary role for twelve months initially but could be extended. This is a hybrid role, working three days in the office and two days from home. Hours are 37 per week, working 9am -...
-
Service Advisor
4 weeks ago
Wokingham, United Kingdom KPI People Ltd Full timeService Advisor - Wokingham - Basic Salary - £26,000 - OTE - £32,000 - Great Benefits Package - Our client, a busy franchised main dealership in Wokingham has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet...
-
Service Advisor
3 weeks ago
Wokingham, United Kingdom KPI People Ltd Full timeService Advisor - Wokingham - Basic Salary - £26,000 - OTE - £32,000 - Great Benefits Package - Our client, a busy franchised main dealership in Wokingham has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain...
-
Customer Service Executive
3 weeks ago
Wokingham, United Kingdom Office Angels Full timeOffice Angels are currently recruiting for a Customer Service Executive in Wokingham.Working days: Monday - FridayDuration: 3 Months MinimumHours: Full timePay rate: £13phDuties include but are not limited to:Providing excellent customer service via phone and email, addressing inquiries, resolving issues, and ensuring customer satisfactionManaging customer...
-
Senior Customer Service Executive
2 hours ago
Wokingham, Berkshire, United Kingdom Additional Resources Ltd. Full timeSenior Customer Service Executive Location: Wokingham,Berkshire Salary: Circa £13 per hour + Excellent Benefits Job Type: 3-Month Fixed Term Contract (FTC) The Client: Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage. The Role: As a Senior Customer Service...
-
Customer Service Assistant
4 weeks ago
Wokingham, United Kingdom The Midcounties Co-operative Full timeAbout the role: Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do. Some of your key responsibilities would be: •To go the extra mile to ensure customers have a fantastic store experience •To provide customers...
-
Service Advisor
3 weeks ago
Wokingham, United Kingdom KPI People Ltd Full timeService Advisor - Wokingham - Basic Salary - £26,000 - OTE - £32,000 - Great Benefits Package - Our client, a busy franchised main dealership in Wokingham has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain...
-
Senior Customer Service Executive
6 hours ago
Wokingham, Berkshire, United Kingdom Additional Resources Full timeSenior Customer Service Executive Location: Wokingham, Berkshire Salary: £25k - £29k + Excellent Benefits The Client: Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage. The Role: As a Senior Customer Service Executive , you will efficiently handle email...
-
Team Leader
10 hours ago
Wokingham, United Kingdom S K MOTORS READING LIMITED Full timeAs a Team Leader - Customer care, You will be responsible for leading and managing a team of Customer Service, Crew member of the Company. You main objective will be to ensure exceptional customer service and satisfaction by providing guidance, support and training to the team members. You will also be responsible for handling customer escalations and...
-
Customer Service Agent
1 month ago
Wokingham, United Kingdom Mulberry Recruitment Full time**Temporary Customer Service Agent** **Location: Wokingham - Work from Home** **Salary: £11ph** **Job Types**: Full-time, Temporary contract Contract length: 1 month **Salary**: £11.00 per hour Schedule: - Holidays - Monday to Friday - No weekends Work Location: One location
-
Customer Service Officer
1 month ago
Wokingham, United Kingdom VolkerWessels Full timeA Customer Service Officer (CSO) is an indispensable part of the operational delivery for all VolkerHighways term maintenance and lighting contracts. The CSO’s work closely with the Call Centre Operators (CCO) and Highway Inspectors with direct responsibility for investigating and managing enquiries about the highway service. The tasks undertaken in this...
-
Customer Services Admin Lead
5 days ago
Wokingham, United Kingdom Johnson & Johnson Full timeJohnson & Johnson Medical Ltd. is recruiting for a Customer Services Admin Lead. The position will be based in Wokingham, UK. Job purpose is to lead, empower and supervise the team to ensure optimum performance. To lead the Customer Services Back Office team towards ensuring all critical metrics met/exceeded. Areas include managing customer relationships,...
-
Wokingham, United Kingdom Pharmakia Group Full timePosition**:Customer Service Administrator.** **Salary**: £19,000 to £22,500 (Ref 10024) **Exceptional Service: Customer Service Administrator** Are you a proactive and customer-focused professional with excellent organizational skills? This is your opportunity to become a Customer Service Administrator, playing a vital role in ensuring smooth...