IT Systems Engineer

4 weeks ago


Salford, United Kingdom Reed Full time

IT Systems Engineer

£50,000-£55,0000

Hybrid - Client location in Manchester

Key Responsibilities
- Provide technical expertise to deliver IT change and project work
- To be proactive and self-motivated, strive to continually improve the IT infrastructure
- To create and maintain documentation, policies and procedures to high standards
- Take part in an out of hours roster to maintain 24/7 3rd line support cover
- Test and install new products including enhancements to existing products in both test and live environments.
- Escalation of appropriate faults, failures and modification requests to the relevant parties, ensuring timely and appropriate responses in accordance with service contracts.
- Liaise with and act as technical escalation point for service desk staff.
- To maintain up-to-date technical skills to perform the roll in a dynamic business environment
- To be proactive and self-motivated to continually improve the IT infrastructure
- Ongoing personal development - to ensure skills are up to date
- To conduct regular system checks and ensure that systems are monitored appropriately to allow us to provide a proactive service
- To adhere to and help improve our current ITIL processes

Essential Experience
- At least 4 years’ experience working in a 3rd line technical support and project delivery role

Experience configuring and supporting;
- MS Windows Server 2000 to 2019
- MS Active Directory
- AWS eC2/VPC/VPN
- Citrix XenApp 6.5
- IT Security awareness
- VMWare ESX 5.5 and later
- Powershell scripting
- Scripted Windows/Application configuration
- Nagios core
- Enterprise AntiVirus systems
- Backup solutions
- Infrastructure management toolsets
- Good understanding of data networking, LAN/WAN & TCP/IP environment
- Good communication and planning skills
- Experience of working to ITIL
- Comfortable working on own initiative and as part of a team
- Data storage solutions NAS/SAN
- Project delivery experience

Desirable Experience
- Citrix XenApp 1912 ltsr experience & qualification
- Cisco Networking
- Veeam backup and replication
- Cisco Umbrella
- Cisco Meraki
- Fortigate Firewall configuration
- Infrastructure automation (Cloudformation/Terraform)
- BizTalk administration and configuration
- MS SQL Server
- Microsoft Dynamics CRM
- McAfee and Avast anti-virus systems
- Solarwinds nCentral toolset
- Google for business experience
- Knowledge of IT security principles and best practices
- Infrastructure design experience
- Linux experience
- Containers - Docker
- Transact-SQL
- ITIL V3 Foundation certified
- HP 3Par SAN
- Telephony systems knowledge


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