Head of Fm

**Serco**: HMP Dovegate
Permanent, Full Time
£55,000 per annum + Excellent Corporate Benefits Package

Here at Serco, we are looking for we are recruiting for an experienced, driven and dedicated Facilities Manager (FM) to join our team at HMP Dovegate - a Category B adult male facility near Uttoxeter, Staffordshire where we care for up to 1160 male adult prisoners over the age of 21 serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short-term sentences.

As with any role at this level, you will be an excellent all-round communicator, with a passion to lead and direct people, and the ability to deal with challenges as they arise. Your experience within an operational role with a wide exposure to the total provision of FM services and building infrastructure will drive your success. You will be ready to deliver on the below:
Deliver agreed contracted FM services that are statutorily and contractually compliant, financially viable and operationally functional.
Manage and coordinate the on-site team in the delivery of FM Services, via two Senior Engineers.
Delivery of Hard FM services through a dedicated engineering team
Ensure all contractual KPIs/SLAs are achieved and reported in line with statutory requirements and the contract Business Plan.
Manage contractors including specialist hard services, fire systems, lifts, hygiene, waste management and all outsourced services.

What you’ll need to do the role

A natural passion for FM with experience of delivering a high quality service to clients. You must be self-motivated, possess excellent investigative and problem solving abilities.

Successful leadership experience and managing stakeholder engagement are essential requirements to drive success.

Working experience of CAFM systems is essential and finally, flexibility is required - you will be required to travel to other sites, and you will form part of the out of hours Duty Management Role dealing with Major Incidents and escalation.

Why Serco

Meaningful and vital work - The nature of our business means you will do interesting work that matters - delivering essential services that touch people’s lives

Great people - You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

What we offer

A competitive salary, pension (matched up to 6%), life insurance; 25 days’ leave & bank holidays.
A fantastic culture and supportive team; volunteer leave; continuous training and development opportunities.
A range of benefits to support the health and wellbeing of you and your family, such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more.
Access to a huge range of discounts and exclusive deals.
The chance to make a positive difference in a company passionate about diversity and inclusion.
Flexible / agile working
Free on site parking
Use of on site gym
Subsidised meals
Blue light discounts
Opportunities to gain additional qualifications

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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