Office Management Supervisor/cluster Lead Uk, It

4 weeks ago


Newbury, United Kingdom Edwards Lifesciences Full time

**Job Purpose**:

- Supervise employees and activities across multiple locations (UK, Italy and Nordics) and areas within the Facilities Operations scope to ensure adherence with service and quality standards in all functions concerned. Active function as Facilities Core Team member.
- Supervise employees and activities across areas of Facilities Operations to ensure adherence with service and quality standards in all functions concerned.

**Key Responsibilities**:

- Supervise employees administrative, operational and maintenance activities pertaining to office
- and fleet management, telecommunications, IT, event support and EHS efforts to ensure compliance and service quality in multiple geographical locations. Assume or assure allocation of EMS Lead role in country/ies of responsibility.
- Manage strategy implementation and complex improvement projects, partner with internal stakeholders assuring appropriate system and data quality controls are in place to ensure adherence with local and EW policies and standards
- Provide regular progress and status reports as well as operational metrics to management and cross-functional stakeholders.
- Establish work schedules, rosters and team performance metrics, including monitoring output and adjusting schedules of internal employees and contractors to ensure incessant maintenance of the service spectrum at all times.
- Negotiation and monitoring of service level agreements for all relevant sites
- Monitor material and labor variances to meet established standards, including proposing resolutions to mediate shortfalls
- Manage and/or lead a small team. Conduct performance reviews, including resolving performance issues
- Responsible for all project outcomes of assigned unit/group of employees
- Ensure appropriate staffing and training for all positions
- May participate on Budget planning and Finance reporting
- Incidental

**Education and Experience**:

- Bachelor's Degree minimum 2-3 years experience supervisory experience, degree in related field strongly preferred
- Substantial knowledge and concentrated experience related to area of responsibility, including previous supervisory responsibility, experience leading teams, and managing projects

**Additional Skills**:

- Expertise in related software programs
- Strong interpersonal and collaboration skills
- Ability to manage multiple tasks and work towards long-term goals
- Negotiation and management skills
- Strong computer literacy (e.g. MS Office suite)
- Communication skills (both oral & written)
- Team player and opened mindset
- Substantial knowledge of business systems (e.g., Coupa, Concur, Travel Request Processing)
- Strong problem-solving skills
- Proven ability to manage multiple tasks and work towards long-term goals
- Interpersonal managing skills
- Strong Communication skills (both oral & written)
- Time Management
- Working in a multi-functional role.
- Leading and working with others and ability to convey Team spirit

What is it like to work at Edwards Lifesciences in the United Kingdom?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences in the United Kingdom also offers the following benefits:
Competitive Compensation and Benefits package

Flexible working hours, remote working

Pension Scheme (double matching)

Risk Life Insurance and Group Income Protection

Private Medical Plan

Service Awards

Enhanced Sick Leave Benefits (Income Protection)

Employee Stock Purchase Program

Employee Assistance Program

Comprehensive Wellness Program including health and wellness subsidy, onsite gym, massages, fresh fruit in the office, financial webinars, discount cards and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

About Edwards Lifesciences

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world’s leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 13,000 individuals worldwide.

For us, helping patients is not a


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