Property Host

Responsibilities:

- Greet and welcome guests as they arrive at the restaurant or hotel
- Escort guests to their assigned tables or rooms
- Provide menus and assist with seating arrangements
- Answer phone calls and take reservations
- Assist guests with any inquiries or requests they may have
- Maintain a clean and organized reception area
- Collaborate with other staff members to ensure efficient guest service
- Handle guest complaints or concerns in a professional and courteous manner

**Skills**:

- Excellent communication skills, both verbal and written
- Strong phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of restaurant or hotel operations and procedures
- Strong problem-solving skills and ability to handle difficult situations with grace
- Attention to detail and ability to provide personalized service to guests
- Ability to work well in a team environment and collaborate with others
- Previous experience in hospitality or guest services is a plus

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.

**Job Types**: Part-time, Permanent

**Salary**: £12.00-£15.00 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension
- Work from home

Schedule:

- 8 hour shift
- No weekends

Supplemental pay types:

- Performance bonus

Work Location: Hybrid remote in Witham